Reviews From Google

5.0 rating out of 727 reviews

User profile - Mary Garton.
Mary Garton
Kelly and Bryan did an excellent job. Very pleased.
9 years ago
User profile - Emily Petrous.
Emily Petrous
Excellent customer service, professional and courteous staff, and thorough and efficient cleaning! I'm always happy with Best Way!
9 years ago
User profile - Janice David.
Janice David
These guys did a fantastic job. Very timely, courteous, and thorough. The way they do their pricing is also very cost effective, no surprise fees etc like other companies. They just charge per square foot (used their carpet cleaning service specifically). I will def be using them in the future!
9 years ago
User profile - Theresa Kiefer-Taylor.
Theresa Kiefer-Taylor
I was seriously ready to throw my beautiful sectional away after a family member had a MAJOR accident on my couch, over last Christmas. I was devastated, as our couch is beautiful and as we bought it on a major clearance, we'd never be able to buy a similar couch for the price we paid. Well, the friendly techs at Best Way flew in like super heroes and SAVED THE DAY!! Not only did they take care of the major accident, but my couch looks like brand new!! The techs were so professional, I am so grateful!!
9 years ago
User profile - Melinda Miller.
Melinda Miller
Jason and Darin were great! My couch and carpet look amazing. They were professional and courteous, and I will definitely use Best Way Carpet Cleaning again.
9 years ago
User profile - Lillian DeBacker.
Lillian DeBacker
After reviewing several carpet- and furniture cleaning companies in the Ann Arbor area, I selected Best Way - and I am so glad that I did. They were professional from beginning to end. I appreciated the at-home visit for the estimate - they were honest, direct, and answered all my questions so that I would know exactly how things would be done and what it would cost. And then the day they did the work - they were so professional... Arrived on time, booties over their shoes while they worked, thorough vacuuming before cleaning. My big rave is how well they were able to clean my light-yellow checked fabric sofa and chair. I had another company try to clean them a few years before, and they did a horrible job - so much so that I ended up covering the furniture with sofa covers. Recently we were thinking of actually giving the furniture away when I figured I'd give it one more shot. Best Way did an amazing job - the furniture looks just like we had it pre-children - and that's saying a lot, with two boys! The covers are gone, and the furniture is staying :-). Thank you, Best Way!
9 years ago
User profile - vicki honeyman.
vicki honeyman
I love this family-owned business that is in my neighborhood. They are great at cleaning, friendly and helpful and remember cleaning my carpets from year to year. A star plus!
9 years ago
User profile - Sara Chadwick.
Sara Chadwick
Jason and Victor cleaned my carpet today and they did an awesome job! I just moved into this apartment and the carpet was DISGUSTING! Covered in stains, dirt, who knows what. Now, it looks fantastic and is pretty much back to white. I also really appreciated receiving a nice text from them when they finished to let me know when it was done. Thanks, guys!
9 years ago
User profile - Kelli Gatecliff.
Kelli Gatecliff
Kelly always does an amazing cleaning on any tough stain! They are truly amazing. One of a kind with the highest quality of work. Don't call any other carpet cleaning company ...use Best Way!!
9 years ago
User profile - David Goldwyn.
David Goldwyn
We have used Best Way for the past 3 years to clean area rugs, carpet, and upholstery. Bryan and Kelly are great! They are always prompt, professional, and are very knowledgable about what they do. Our couch is 3 years old and it literally feels like a new couch after they clean it. We recently had the grout in our kitchen cleaned based on a recommendation last time they were out and it really made a difference. I can't recommend them enough!
9 years ago
User profile - Fleur D'Orange.
Fleur D'Orange
One of the very best run companies I know. We have used Best Way for ever, and will continue to do so. Kelly and Bryan are heroic, punctual, polite, helpful, strong, extremely competent, honest, dedicated, reliable, responsible, and the rest of the staff are first rate too! They even wrangle kitty cats when cleaning our home. I high recommend this company for any cleaning needs.
10 years ago
User profile - Craig Vrooman.
Craig Vrooman
We have been using Best Way for over 20 years to clean, both our home and office, carpets, with great results. The people at Best Way go well beyond the call of duty. Recently, Kelly & Bryan utilized some imaginative techniques to remove a persitant stain and get a problem carpet looking like new again. Best Way is a great family owned business that is serious about making their customers happy.
10 years ago
User profile - Mary Pequinot.
Mary Pequinot
I've used Best Way for around 15 years. They're a family run business and do a terrific job. They were able to restore some pretty badly stained outdoor cushions to almost new looking. Kelly and Bryan were friendly, efficient and did a great job. I highly recommend them!
10 years ago
User profile - Jane Pollock.
Jane Pollock
I have been using this company for over 20 years!! They must be doing something right. Love supporting a family owned business. Not only do I appreciate the great work that Kelly and Bryan do but I anticipate some good stories about their families. Good prices, good work and good people.
10 years ago
User profile - Erin Sowden.
Erin Sowden
They did a terrific job- 10 times better than other cleaners we have used! They got coffee out of my light carpet!!! Highly recommenced! Kelly & Bryan were very professional and did a great job!
10 years ago
User profile - Sid Smith.
Sid Smith
Kelly and Bryan are invariably friendly, on time, accommodating, thorough. We have used their services for fifteen years. They leave everything clean and in place. I enthusiastically recommend this Best Way family business to the Ann Arbor community.
10 years ago
User profile - Roberta Duda.
Roberta Duda
Have been cleaning my carpets for 15 years and I am always impressed with their great service.
10 years ago
User profile - Zoe Thompson.
Zoe Thompson
Best Carpet Cleaners in the area!
10 years ago
User profile - VIcki Paulissen.
VIcki Paulissen
I have used Best Way for many years to clean my carpets. I have always found them to be prompt and courteous. I made an appointment for last week for all the carpeting in my home to be cleaned. Jason arrived on time and got right to work. He covered the hardwood floor to protect it. He worked hard to remove stains, particularly from my white carpet. The furniture we could not move out of the rooms was lifted, the floor cleaned underneath and it was put back on foil carpet protectors. He also left several pair of plastic booties so we could walk on the wet carpet before it dried. The carpets look rejuvenated. I highly recommend Best Way, they do an outstanding job.
10 years ago
User profile - Richard Lovernick.
Richard Lovernick
Jason has cleaned our carpets several times. always does a fantastic job. was very happy with the job Jason and Darin just completed. will definitly will have them back!
10 years ago
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