Stephen Raymond
The technicians were courteous, fast, friendly and very professional. They took extra care to cover and protect corners, walls, wood floors and other non-carpet areas from water and equipment damage. They moved and then replaced large pieces of furniture to their exact original placement; and made sure to place protective pads under all pieces to be removed after the carpet was dry. They made sure I knew exactly what to do after they left and told me to call if I had any concerns or was not completely satisfied. That won't be necessary, because they did a fantastic job and the carpets look like new!