Reviews From Google

5.0 rating out of 751 reviews

User profile - Bruce Christie.
Bruce Christie
I have a number of apartments that I lease out, and have been using Best Way Carpet Cleaning for more than 20 years to clean carpets when needed. Their pricing is fair and reasonable, and they have always been prompt, thorough, and courteous. I wouldn't consider calling any other carpet cleaning service.
10 years ago
User profile - Kriti Agrawal.
Kriti Agrawal
This was our first time using Best Way Carpet Cleaning and it was great! Jason and crew did an excellent job and were very thorough and patient! Great job!!
10 years ago
User profile - Laura Higle.
Laura Higle
I love Best Way! Silly me bought white berber carpeting 12 years ago and because Best Way makes it always look like new - I cannot justify getting rid of it! Jason is top notch - always focused on customer satisfaction. Today, Kelly and Bryan walked perfectly in Jason's footsteps. I am a fervent and loyal fan. Highly recommended!!!!!
10 years ago
User profile - Molly Mast-Koss.
Molly Mast-Koss
We've used Best Way Carpet Cleaning for years, and Jason and Darin always do a great job! Those guys are aces! ~ Greg Mast
10 years ago
User profile - John Stetz.
John Stetz
Kelly and Bryan are two honest fellows!! They've been cleaning my rugs for the past several years and have done a beautful job of getting dog stains out. They were forthright when I showed them some older couches and they educated me that because of the type of material, it would be difficult to get it looking much better and to save my $$ because they like "happy customers." I would highly recommend this company and these employees. sharon stetz
10 years ago
User profile - John Sloan.
John Sloan
Best carpet cleaning company in town. Right on time, and went the extra mile to make the job sparkle. I highly recommend them.
10 years ago
User profile - Gary Stauffer.
Gary Stauffer
We have been using Best Way Carpet Cleaning for approximately 10 years. Jason has been "our guy" the entire time. He is thorough, meticulous, and professional in his approach. We have never had a stain they could not get out, including red wine and wood stain on the carpet!
10 years ago
User profile - Downtown Home & Garden.
Downtown Home & Garden
I always feel good after our white 50's style carpets are cleaned by Best Way. Beyond doing a fabulous job at a competitive price, they often send the same guys who know our home, their office knows us by name and address and they are on time. Plus, they are a local business right on Eighth St., not a franchise. Best Way makes me feel as though we are their favorite customer and that they will do whatever is needed to take good care of us. Mark Hodesh, long, long time owner of Downtown Home & Garden
10 years ago
User profile - Stephanie Christensen.
Stephanie Christensen
I decided to get our carpet cleaned yesterday, and today the job was done. I'd put it off, expecting it to be a hassle, especially in winter, and it couldn't have gone smoother. The carpet looks great, dried quickly, and the whole process was so much easier than I thought it would be. Jason and Darin were professional and friendly. They were also patient and supportive of my oldest child's interest in the whole process! Thanks for such excellent work.
10 years ago
User profile - Linda Nyrkkanen.
Linda Nyrkkanen
We have a 17-year old sofa that still looks great thanks to Best Way. They were originally referred to us by Workbench Furniture when we first bought the sofa, and have cleaned it yearly for almost 17 years running. They are always on time, professional, and provide the highest level of service. I have passed their name on to many friends looking for quality furniture or rug cleaning, and will continue to do so!
10 years ago
User profile - Douglas Bailey.
Douglas Bailey
Prompt, reliable, and professional. We've used them for years.
10 years ago
User profile - Slydog Sing.
Slydog Sing
Jason and team did excellent work! They were thorough, considerate, and left our carpets looking 100% better! In addition, it was great that they offered to use unscented carpet cleaner. I will recommend them to my friends!
10 years ago
User profile - Lyndsay Johnson.
Lyndsay Johnson
Best Way arrived in a nice, clean van and were very personable. They were conscientious of my home and moved a heavy bookshelf so they could do a more thorough job. I was worried no one would be able to get the cat urine smell/stains out of the carpet, but their work was a success. I would highly recommend working with them.
10 years ago
User profile - Kathleen mcguinness.
Kathleen mcguinness
Jason and Darrin arrived on this very cold morning, right on time and confirmed the cleaning order. They brought in the equipment and went to work after putting a big inflated draft blocker around the door frame to minimize the heat loss possible because the hose needed to connect to the truck. We asked that one couch be cleaned and the result was so good that I asked Jason if they had time to do a second couch and two chairs which they did. lucky us. They were efficient, careful with moving and replacing and getting behind things as well as stain removal. Very pleasant to have them here - excellent work!
10 years ago
User profile - Todd Bailey.
Todd Bailey
Awesome! I've used Best Way a couple times prior and I have always been completely satisfied! This was not different. They were professional, efficient and punctual. Couldnt be happier!!!
10 years ago
User profile - hmargolis2.
hmargolis2
Best Way is a life saver!! My husband knocked over a big candle that left a large amount of wax on our carpet, but the guys at Best Way came out and were able to remove it. It was amazing! We have had them here before to clean our carpets and they have always done a great job. We will definitely continue to use their service. Very friendly and reliable.
10 years ago
User profile - Annette Reeves.
Annette Reeves
Best Way Carpet Cleaning has always been my family's choice when it comes to professional carpet cleaning. I had Best Way out yesterday and was amazed when I got home! They cleaned the carpets in the bedrooms, my couch and chairs as well as my tile. The results were outstanding. The couch and chairs were on their way out.....they now look brand new and will be around for a long time. So not only did they do a great job they saved me a lot of money having to buy a new living room set! Jason was very professional yet friendly. I highly recommend Best Way Carpet Cleaning - you will be very happy with your experience!
10 years ago
User profile - Marci Lash.
Marci Lash
Love this company...they've saved our carpets...outstanding with really tough stains...and Jason and Darin really know their stuff...and they're really nice guys!
11 years ago
User profile - Victor Katch.
Victor Katch
We've been using Best Way for the last 30 years or so and they have never disappointed. They have kept our carpets in perfect shape; they are very responsive with usually next-day service. When we have an accident (dog mess, coffee spill, red wine, etc.) they do their magic and we're good as new. They are friendly pro's who know their business. They're the best in Ann Arbor, period.
11 years ago
User profile - Christine Tracy.
Christine Tracy
We had our wool rugs cleaned, and I was really impressed. Jason is very knowledgeable, and he did an excellent job quickly and efficiently. The rugs dried quickly, too. I highly recommend Best Way.
11 years ago
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