Google Reviews - in Page
4.9 rating out of 231 reviews
John Haggis
Basement Builders completed our project in December 2023. We are very happy with how it turned out. The process was collaborative and Murray and Kristina did excellent work managing our project.
Mitch Reid
The quote process was easy, and all changes were updated in the quote before any work started. They started and finished on time and communicated each step during the process. Quick to answer all calls or inquiries we had. Our only regret was not doing it years ago.
Mazher Zain
The service provided was exceptional, characterized by effective communication and attention to detail. Basement Builders demonstrated a remarkable process, offering lot of options and ensuring information is provided at each stage. Our decision to engage Basement Builders has yielded utmost satisfaction.
irfan tharani
From the moment we first reached out to Basement Builders, through to the completion of our basement development project, we had an incredible experience with the company and their entire team.
Throughout the process, we were kept very well informed of what to expect as the development of the basement transitioned from one stage to another.
The folks that worked on our basement were fantastic and great to chat with.
I would like to specifically acknowledge the amazing support we received from Kristina Dalziel and Murray Primeau.
Kristina was instrumental in helping us create the aesthetic we wanted for our basement. She envisioned the space through our eyes and masterfully pieced together colors and textures that captured the essence of the space we wanted to create.
In addition, we ran into a slight hiccup with respect to the carpet that was initially installed in portions of our basement, which Kristina played a huge part in helping us remedy.
Murray, in many ways, was the impetus behind us wanting to retain the services of Basement Builders. He was very knowledgeable, customer service driven, and an all round great person to deal with.
Patrick Landry
Our family would highly recommend Basement Builders! From the start, Basement Builders proved to be exceptional collaborators. They were friendly and responded promptly to our quote request. Once we made the decision to proceed, the project kicked off within weeks. Our project manager, Murray, was incredibly knowledgeable and ensured we felt supported. Whether addressing our inquiries or providing layout recommendations, Murray's expertise was invaluable. The project was completed in less time than anticipated, and I must commend the tidy and well-maintained process. We are now enjoying the new additional space of our beautifully finished basement. A heartfelt thank you to Basement Builders!
Olugbenga Osanyinlusi
Excellent team, delivered on time and based on the agreed quality specifications.
See you soon again!
Ghost R
Excellent work. Professionals with punctuality and quality.
The teams work like clockwork in sync.
No follow up on schedule required as all the trades go through the workflow without any delays.
Post project service is prompt and efficient.
Great team.
- PJ
Allie N
Top tier - quality work. Our basement looks great and the whole process was stress free.
Phillip Wheaton
Excellent service, great communication. These guys are very thorough and have an amazing process. We had many options to pick from and were well informed at every step. We’re very happy with our decision to go with Basement Builders.
Rudolph Petryna
Kristina and the team at Basement Builders were great. From the design team all the way through to the tradesmen that came into my house. Everyone treated my home with respect and had to deal with my children asking a million questions. And they all did a great job. Thank you Basement Builders.
Samusideen Kazeem
Excellent job and they delivered to all the project scopes as agreed.One unique thing throughout the construction is perfect communication and update from basement builder.Keep up the good job and service delivery.Thanks to all the team and the great leadership of Murray.
JOHN VASQUEZ
After shopping around for weeks, I finally landed on Basement Builders. They stood out with their clear communication and professionalism. Trust me, I considered so many options, and these guys are the real deal.
What sets them apart is how easy they made the entire process. My mind was buzzing with ideas, and Matthew, Don, Murray and Kristina not only listened but incorporated every single one into a design that surpassed my expectations. Changes and tweaks were a breeze because they understood that sometimes you change your mind. They even addressed a mistake I made on my original design and fixed it right away.
They went above and beyond. My basement isn't just done; it's a cozy family space to enjoy. I even met Mathew’s dad, who occasionally helps them with little things. He is a nice guy, and we talked a lot during his visits! They genuinely care about making you happy, not just finishing a job.
And when it comes to respect, these guys treated my house like it was their own. No mess, no fuss, just pure professionalism with a friendly vibe. I was always surprised to see that despite so many people coming in and out, the place was always quite clean after each day of work.
Choosing Basement Builders was hands down the best decision. This is a family business that really cares about you and your home. But here's the kicker: they also have a financial solution if money is an issue (which usually is). Here’s a few pics of my basement. We are really happy with the results.
Adel Elsharkawy
Quality of work is superb .staff very helpful and understanding , work done on time very pleased I choose them.only thing to mention that there may be extra charges for items not in the online selection and you are bound to what available in style show home ( if your home completed and you want it matching ) Murray
Alan Taylor
Great company to work with when you need an amazing basements. From start to finish their professionalism shine through. The quality of their work went beyond my expectations and was above basic code. Any time we had questions or concerns about what was happening they were answered or handled within 24 hrs. Even Basement Builders post construction care was great. We had a railing come loose and the problem was fixed in a timely fashion. If I had another basement to finish I would use Basement Builders again.
Kenda Brunner
We recently had the absolute pleasure of working with Basement Builders to build our basement, and we couldn't be more thrilled with the results. From the initial consultation to the final finishing touches, the entire process was a seamless and incredibly positive experience.The construction crew was not only skilled but also respectful of our home. They kept the work area clean and organized, minimizing any disruptions to our daily lives. It was clear that they valued our space as much as we did. Working with the designer, Kristina Dalziel was a real help to us. She helped us design the basement that we had been dreaming of.
The project was completed within the agreed-upon timeframe, showcasing the company's commitment to delivering on their promises. The transparency and honesty exhibited by Basement Builders throughout the project instilled confidence in us, and we felt secure in the knowledge that we were in capable hands. We wholeheartedly recommend Basement Builders for anyone looking to embark on a basement construction project.
Jessica White
Basement builders met my expectations in every way! I was very pleased with the whole experience and everything that goes into a basement build out.
I would recommend them.
What exceeded my expectations is our designer Kristina! She has unbelievable talent when it comes to design. Her ideas elevated our design in every detail. Her attention to detail took the stress off our shoulders and allowed us to focus on the excitement of it all.
It felt as though she was more then a designer in this project and we can't thank her enough for taking good care of us throughout the 6 months. She holds our 5 stars!!!!
She will be the one we call for our next project!
Jared Marsh
From start to finish the basement builders delivered! Great price, great work completed in great time.
Kristen Howe
Choosing to have our basement developed with Basement Builders was such a great choice! The entire process was seamless and we loved the fact that there was always a consistent contact we could speak to through throughout the project. As parents of two young children we also loved the fact that everything was coordinated by the team. We picked out our design selections and didn’t have to worry about anything else!
The various contractors were all very tidy, always keeping the workspace and garbage clean. We are also so satisfied with how quickly the final project came together and just love the new space to our home. Thank you thank you!
Jesse Lyall
Everyone was very friendly and helpful. The whole project went by smoothly and in a timely manner.
Nicole Kashuba
This company was a dream to deal with. Everything is systematically and efficiently built. All of their trades are so professional, leaving you to feel safe in your home. Excellent finished product, an absolutely beautiful basement. Can't recommend them and their staff enough!!!