Cherian Jacob
Went for some routine Oil Change service at Sunrise Chevrolet. Jim Finch was the service advisor. Since the Service Department does a multipoint inspection, I was told that the side wall of one tire was damaged (probably because of going into a deep rut in the road, sometime in the recent past). Jim Finch invited me to talk to the Tech (Larry Rigler) who conducted the multipoint inspection. Larry told me the damage on the rim was cosmetic in nature, and didn’t affect the safety of the car. The tire had some deep scuff marks, and a small portion was ripping off. Larry indicated that the Rim does not need to be replaced, since it does not affect the safety of the driving. However, replacing that tire should be considered within the near future. I was very appreciative of Larry’s thoughtful analysis and suggestions.
So, let me show my appreciation by giving Sunrise Chevrolet, Jim Finch (Service Advisor) and Larry Rigler (Tech) a 5-star rating.
Thank You!