The service and door to door delivery fantastic. Unfortunately, I informed the shop of a recall needed a week before and was assured they had the parts. In the end, they did not and I have to schedule a second day at the shop. Should not have happened.

Always friendly and a clean place to hang out while waiting for your work to be done. I’ve been a customer at Nemer for roughly 8 years now. Service is done right, and easy to schedule. I live in Brooklyn but have family up here and I always drive up here for service.

Scheduling was easy. Service completed quickly and well. Customer service is top-notch.

Fast and friendly. No complaints !

Amazing compassion, quick service, would absolutely recommend to everyone!!!

pamela was so helpful and was always keeping me in the loop with everything regarding my vehicle.

Great service! Mike was very helpful and friendly . I'd recommend!

I came to Nemer based on their reputation after being treated poorly by a competitor. They were professional, helpful and kind. They listened to what I wanted and didn't try to upsell me on any extras. They tracked down the specific car in the both interior and exterior color that I wanted and helped make sure it was within my budget. I would highly recommend them!

Always a great experience at Nemer. Been coming to Nemer since 2011 when I first came to the capital regoin and the experience is always excellent.

Great overall experience at Nemer VW. It was probably the quickest car buying experience I’ve ever had. Everyone was up front and transparent about all the costs, etc. and never tried to upsell me on anything. I got the exact car I wanted at a great price.

Sales are awesome! Mark is such a down to earth guy and really understands his role of helping someone find the right vehicle. Service has some bad apples up front. The manager is not someone you would want to go to with a problem because he talks down to you. The woman who checks you in is always in a bad mood and even watched her in a fight one time with the service crew as I walked in the door. They just seem very stressed and not enjoying their time there. Mike Greene is my saving grace because he is the only person in service that cares and I enjoy checking in if he is around. The work performed by the service crew is always top notch! I asked around to see if I was the only one with issues and I am not. So, I hope the crew is mature enough to understand criticism is there for them to grow upon and learn from.

Great service, friendly and helpful salespeople. Love my Atlas!

Answered our questions Took care of check up in a timely manner Really great customer service!

Very good to deal with, especially salesman Mark. I am an will continue to be a repeat customer. My only regret is I felt I could have haggled more and gotten a better deal.

Great value & experience!

Excellent service quick, polite and efficient!

Nemer service is always outstanding. The facility is clean and user-friendly, and the check-in people are friendly, competent, and knowledgeable. I have full confidence in their work. It’s great to have a facility like this available.

Awesome thanks

Sure fast and friendly service. I’m happy with today’s routine maintenance