Patient Reviews
5.0 rating out of 822 reviews
Bruce Mueller
I appreciated how everyone worked together. There professionalism was great. They encouraged me to ask questions. I knew I was in good hands.
Terry Kadrmas
Wonderful experience. Great staff.
Suzette Kleynhans
I’m absolutely astounded at how instantly my vision was improved! I’ve gone from needing glasses for everything to having 20/20 vision again! I’m rather hesitant when it comes to needing anything medical. And now I want to tell everyone how incredible Dr Chu and his team are. From the folks helping to check you in to the kind and caring support on each and every visit, this has been my best experience EVER! Thank you to Nic, Asha and the research team, to all the Drs and the surgical team and to Dr Chu for believing in making a difference For ALL your eye needs, big or small, there is only one place you want to be. Chu Vision institute. Best decision I have made.
Jon Krawczynski
Can’t speak highly enough about my experience with Chu Vision. From the consultation, which was thorough, informative and zero pressure, to the procedure, which was easy, fast and incredibly effective, it was a fantastic journey. I’ve never been in an environment that was friendlier and more welcoming. I was nervous going in, but Dr Chu was so calming and reassuring. They made sure we found the right option for me and were patient with me through the process. The day after my surgery, I was seeing clearly and perfectly. I wish I would’ve done it sooner! 10/10 recommend Chu Vision.
Ellie Drescher
Loving life without glasses! Total experience from start to finish was exceptional.
Steve Smith
Excellent. To a person, everyone at Chu Vision Institute was professional, courteous and friendly. Highly recommended.
Jillyn Johnson
Every interaction with the staff has been very professional and friendly. They really care about me and my well-being.
Chuck Kjos
I went into cataract surgery in June 2024 expecting only a fix to my cataracts, decent distance vision, and a lifetime of reading glasses. I came out with better vision than I've had in years -- more vivid colors, lighter rooms, sharper vision, and no need for reading glasses.
Dr. Chu and staff worked diligently and patiently with me through adjustment simulation trials with contact lenses plus several post-surg adjustments before the final setting of the implanted lenses.
Dr. Chu's skill plus the careful adjustments and tests by highly competent and caring staff, before and after surgery, were invaluable in the good outcome I've had so far.
Duane Snesrud
Everyone that works at Chu Vision is very professional.
Anne Weiers
Exceptional customer service and always professional. Other healthcare organizations should learn from the Chu Vision operation. It is quite impressive!
AL
Did great. Very happy with the results. Dr Chu is excellent at his job.
Erik Johnson
Everyone on the staff were attentive, competent and helpful. They are well organized and communicate very effectively. I’m very satisfied with my experience at the Chu Vision Institute!
Michele McGlaughlin
The entire procedure of the surgery was a totally event. All information given as well as questions were handled professionally. Personally, I had to double check with a question with nurses but I called after hours. But still the phone services answered back with the nurse's reply within a short time frame. I would go again to correct anything from the surgery. Thanks!
Reese Moore
There’s a reason this place has won so many awards. From start to finish the process was smooth, easy, and informative.
Staff members who I met once knew me by name when I came back a week later. Everyone was kind and helpful. On the day of the procedure everyone I interacted with was amazing and calm. Truly top notch customer service and care.
Dr.Chu and his staff make the procedure itself as comfortable as possible and streamlined. Great team and people. Cannot recommend enough.
Linda Emerson
Every one was amazing. Surgery and recovery went well, and results were amazing.
randy irwin
Smooth, efficient and meticulous. Highly recommend.
John Louis
Everyone was friendly and helpful. The whole process was very organized and efficient. I highly recommend them for your eye surgery. I don't think it could have gone any better.
Regina Wernimont
My experience with Chu Vision Institute was fantastic. The communication was excellent. The staff was very professional and friendly! I was anxious about cataract surgery because of my brother's experience with a different surgery center. Today is three days out from surgery on my second eye and I am extremely pleased with the results. The world is looking fabulous!
Michelle LaFrance
I recently had cataract surgery at Chu Vision. Every aspect of my experience has been exceptional. Each member of the team is kind, helpful and enthusiastic, including the greeters, front desk receptionists, techs, nurses and finance administrators. The doctors are knowledgable and skilled and so excited to improve their patient’s vision. I have received frequent communication every step of the way and have always known what to expect. Each interaction with staff has been enjoyable and they’ve made me feel like I am their most important patient. The procedure itself wasn’t painful at all, recovery has been quick, and for the first time in over 40 years I have 20/20 vision!
Ron Farley
Fantastic service and follow up. The enthusiasm and professionalism shown by all members of the Chu Vision team is outstanding!