Patient Reviews

5.0 rating out of 822 reviews

User profile - Joel King.
Joel King
I'm so happy I came Chu Vision I can finally see.. everyone was so professional and I love the doctors dog.... Thank You Doctor Chu...
a year ago
User profile - Pete Hanson.
Pete Hanson
The whole experience was well done, well organized, and I haven’t seen this well since my mid 30s
a year ago
User profile - B J.
B J
My my experience at the Chu Institute was amazing from start to finish. I had cataract surgery in both eyes, one week apart. All doctors, nurses and staff members are knowledgeable, professional and very welcoming. The fact that Dr. Chu takes the time to meet with each of his patients ahead of time really made me feel important and well taken care of. I am so happy I chose them for my surgeries and now for my aftercare. Highly recommended!!
a year ago
User profile - Hoyt Peterson.
Hoyt Peterson
Top notch, went from legally blind to not needing glasses at all and that was under the basic lens plan. I know it doesn't guarantee the same results for you but chu is the only place where the odds of having the same out come are in your favor
a year ago
User profile - Lauren Chenoweth.
Lauren Chenoweth
The chu vision institute was the best place to go for lasik surgery. Would 10/10 recommend them to anyone else! The entire process was so quick and easy and the staff was extremely friendly and helpful. The lasik procedure itself only took about 5 min. They give you all the info you need prior to getting this done and what to expect. The instructions for post-procedure eye drops is easy to follow. Dr. Chu was super nice and easy to work with. He made sure to answer any questions I had prior to having the procedure done and he was very reassuring during the procedure. Loved this place!
a year ago
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User profile - Lynn.
Lynn
I had cataract surgery and light adjustable lens. I can't say enough positive things about Dr. Chu and his entire staff. They are so thorough, professional, kind and caring. Dr. Chu runs a top notch facility. I had the pleasure of working with Dr Heckman, she was so patient with my care, concerns or questions. From the moment you walk in the door you are treated if you are their only patient, despite the packed waiting room. Every nurse, staff member is so welcoming treating you with such a high degree of respect. I wanted the best as I suffer from extreme dry eyes. Dr. Chu lives up to his world renowned reputation. He and all his staff were outstanding! I am so grateful for the care I received and my fantastic eye outcome. Beyond thankful for Dr. Chu and his entire staff.
a year ago
User profile - cynthia baker.
cynthia baker
A very welcoming place. Everyone is very friendly and explains everything that is happening or will happen. My nurse April was extremely kind and friendly, always putting me at ease.
a year ago
User profile - Marti Martindale.
Marti Martindale
The team at Chu vision is first rate. From my very first phone call to the actual surgery every person I encountered was helpful, friendly, and professional. The detailed information they provided, including videos and documentation, made the process informative and supportive. I am so looking forward to my new vision! Thank you Chu Vision.
a year ago
User profile - Mark Hotter.
Mark Hotter
Professional and knowledgeable staff kept me well informed throughout the entire process and answered all my questions and concerns!
a year ago
User profile - tommy t.
tommy t
Great group of people!! Very comfortable with the whole crew from front desk to everyone involved. Thanks for a great experience!
a year ago
User profile - Tiana FitzSimmons.
Tiana FitzSimmons
Wonderful service from start to finish - the entire logistical process was smooth, easy, professional. You are in good hands with Dr. Chu. I was scared after reading/signing the paperwork and Dr. Chu was quick to assure me he has never had a patient who has lost eye sight :) would highly recommend Dr. Chu!
a year ago
User profile - Theresa Hildebrandt.
Theresa Hildebrandt
A great experience for me This center could not be run more efficiently! Recommend for everyone to use
a year ago
User profile - Mike Heinzerling.
Mike Heinzerling
For have never done any type of eye surgery in my life, i want to say Thank You to Dr. Chu and and the entire staff at Chu Vision Institute for explaining everything to me in detail the entire process and answering any questions I had to pit my mind at ease. They truly have your best interest and health in mind! Thank you, Mike Heinzerling
a year ago
User profile - Laura Foss.
Laura Foss
Can’t express enough praise for the Chu clinic and staff! Everything turned out perfect! No need for glasses any more and have been wearing them for over 60 years. Thanks to everyone for your care and expertise.
a year ago
User profile - Roni White.
Roni White
Chu vision employees are very courteous and friendly.
a year ago
User profile - Terry Rosengren.
Terry Rosengren
Was a little nervous at first but they made it very smooth and easy. Second time was a breeze. very professional and efficient. Highly recommend. P/S everything is so bright and sharp know.
a year ago
User profile - JANE ZILKA.
JANE ZILKA
So pleased with everything! Great staff, all very pleasant and helpful. Everything was great from the greater at the door to reception, nurses, all the staff. Dr Chu was very kind and made you feel at ease as did the other Doctors. I highly recommend Chu vision. Procedure was easy and painless - follow up care as well.
a year ago
User profile - Kris Hennum.
Kris Hennum
So glad I went to Chu Vision for my cataract surgery. Everyone there makes a special effort to keep you informed and make you feel comfortable. Very professional and kind. Im thrilled to be able to see things so clearly now.
a year ago
User profile - Tom Muelken.
Tom Muelken
Everything was wonderful, but I did wait an awfully long time when I was in for the right eye. I was there at 6:20 and did not have surgery until almost 7:30. My eyes are doing great and my far vision has improved greatly.
a year ago
User profile - Caryn Erickson.
Caryn Erickson
Every single person we came into contact with was beyond friendly, kind, and respectful. My father had cataract surgery in April 2024. He was very impressed with Chu Vision. We would recommend to anyone.
a year ago
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