Sheila Scharm
I would first off like to say that this business is magnificent in it’s decorum, food pairings, and cocktail selection. However, the staffs attitude that they bring to work should be more positive and inspiring. I understand there are many guests needing your undivided attention, but at least an effort to try to prioritize which guests need to be pampered and which ones need their orders in a timely fashion. I practically eat there every weekend and yes my $5 tips may seem miserly but I consistently tip. There are a employees that have shown examples of negative energy in the serving environment. Very short over the phone, and bar service ignores you for about a good three or four minutes before even asking how are you, I’ll be right with you. There’s no sense of urgency and I would hate to see an amazing business with beautiful food shut down because of the arrogance of their staff members. On three occasions I have made pick up orders and have patiently waited for 15 minutes while looking at my brown bag with my name incorrectly misspelled on the front on the bar table across from me, as servers and bar tenders walk pass it, look but never ask is this person here? has someone helped you? a very cold, stern, and tasteless environment. Do better please, if you want to continue to be successful.
Thank you.