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5.0 rating out of 319 reviews
Mary Jane Dreyer
We had John service our 22 year old sub zero. He is a 10” in our book. He was prompt, courteous, knowledgeable ( extremely so), and gave us options as to the route that we should take in repairing our old refrigerator. He fixed it. It runs like new. He is the best!! You will have complete confidence in him. It was an absolute pleasure dealing with him. How refreshing to have someone like him.
Linden Mckenzie
It is so rare to find customer service that exceeds expectations but here it is!
We received prompt help from
A knowledgeable and kind man named John.
He knew exactly what our subzero refrigerator needed to be repaired and guided us through the process.
Thank you so much to John and his team!
Boy Meets Crypto
Quality, Value, responsiveness, and knowledgeable!!!! A Andreas is the tech who came and wow he is awesome. This young man knows his stuff A !!!!!!!!!!!!!!!!!!!!!!!
Priya Vadasseri
Amazing customer service and professionalism from start to finish! Joe, who took my initial call, was able to assess the status of our 24-year-old Sub-zero refrigerator over the phone and was in touch regarding the work and scheduling. Chris came out to work on the unit and was able to quickly diagnose and fix all issues. He was knowledgeable and clearly spelt out our repair options and costs involved. They were also very reasonably priced. I highly recommend Certified Refrigeration and Chris for any Sub-zero repair!
Antonella Catizone Luthy
By far the best sub zero wolf repair team! They are honest diligent and provide great service. It’s important to have people you trust come into your home. Especially as a mom if 3 babies. . Joe is amazing so helpful and honest I’ll never call anyone else.
Michele Landau
Same day, easy attentive service. Double checked for leaked and fixed the issue with no problem.
Josh Passman
Great and friendly service.
John DeFranco
Look no further if you're looking for SubZero technical service. I found exceedingly prompt communication, same day service, and an honest, friendly and professional technician in Chris. Both Joe the owner and Chris were attentive and patient, putting me at ease right before Thanksgiving with a refrigerator full of food. I couldn't ask for more!
Laynie Gershwin
Excellent, knowledgeable technicians. Quick response time. Have used before and will use again. Highly recommend. Quite deserving of 5 star rating.
Scott N.
I'd definitely recommend them. Chris came on time (and gave me a heads up when he was 30 minutes out) and replaced the gasket on my Sub-Zero 650.
Jean Vachon
Immediate response to my phone call with a next day appointment set up. The technician, Andreas, is professional and extremely bright. His diagnostic skills are very impressive. He immediately assesses the problem. All parts seem to be available on the truck so there is no waiting . It is a genuine pleasure to work with such a great company.
Matthew Dennis
Incredible service. Called the night before and they were here and fixed my Sub zero the next day. Joe and John were fantastic to work with. Thank you!