Our latest reviews across all platforms like yelp and google!
5.0 rating out of 368 reviews
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Thomas H.
Found a leak in our fridge. Called and two hours later we had someone here. Rep worked on the issue for 2 hours and left with the problem resolved....
cindy washington
Joe was awesome. Super knowledgeable. Good to know we have a reliable appliance guy now.
J R
I have found the right company for Sub Zero needs. I had an issue with cooling and spoke to the owner, Joe, who was incredibly nice and assigned someone to come and get to the bottom of the issue. Andreas was assigned and what a nice and knowledgeable tech. He really did fantastic work and made a recommendation for repair which he then had all the parts for and was able to complete the job quickly. Would highly recommend this company.
Akitalo W
My subzero freezer Was not keeping temperature. I called the company and they came the same day. A certified technician came but it was a complicated job. Finally John the owners came to fix it himself. My Subzero Repair was tricky and took them at least five hours over 2 days. John took it as a personal challenge to make my subzero freezer work! He had to come back the next day but he managed to fix it. He did a great job and overall the price was reasonable for a repair of a subzero ( I never thought I would ever say that phrase!) He could have charged more because freezer are a necessity during this pandemic, but he didn’t. I would highly recommend them.
Michael Cardell
My refrigerator was freezing up inside . I was hesitant to bring anyone in because of Covid-19. I emailed Sub -Zero Repair by Certified Refrigeration LLC and quickly received a return call from John. What followed was amazing! I have no experience working with Sub -Zero . John troubleshot with me directly on phone. He patiently walked me through things to check. After diagnosing he walked me through a logical fix , all while remaining on phone with me throughout process. Now this was a Friday night , around 7pm! He even included videos to watch. He not only fixed the problem (my refrigerator in no longer freezing !), but he really provided lots of useful information about my model. His knowledge and care are unmatched . I would recommend to any and all who need a Sub-Zero and / or Wolf appliance repair.
adkoms
My subzero freezer was malfunctioning and I called this company for a repair. Spoke to the owner, Joe, this morning and the repair person, John, came out within one hour. John was very professional, knowledgeable, and pleasant to deal with. He diagnosed the problem easily and proceeded to repair right away. During the process, he gave many tips of DIY maintenance tips which I appreciated. And, the cost of repair was reasonable. The whole experience was very pleasant and money well spent!
I highly recommend this company for any Subzero repairs without any reservation!
Mary Jane Dreyer
We had John service our 22 year old sub zero. He is a 10” in our book. He was prompt, courteous, knowledgeable ( extremely so), and gave us options as to the route that we should take in repairing our old refrigerator. He fixed it. It runs like new. He is the best!! You will have complete confidence in him. It was an absolute pleasure dealing with him. How refreshing to have someone like him.
Linden Mckenzie
It is so rare to find customer service that exceeds expectations but here it is!
We received prompt help from
A knowledgeable and kind man named John.
He knew exactly what our subzero refrigerator needed to be repaired and guided us through the process.
Thank you so much to John and his team!
Boy Meets Crypto
Quality, Value, responsiveness, and knowledgeable!!!! A Andreas is the tech who came and wow he is awesome. This young man knows his stuff A !!!!!!!!!!!!!!!!!!!!!!!
Priya Vadasseri
Amazing customer service and professionalism from start to finish! Joe, who took my initial call, was able to assess the status of our 24-year-old Sub-zero refrigerator over the phone and was in touch regarding the work and scheduling. Chris came out to work on the unit and was able to quickly diagnose and fix all issues. He was knowledgeable and clearly spelt out our repair options and costs involved. They were also very reasonably priced. I highly recommend Certified Refrigeration and Chris for any Sub-zero repair!
Antonella Catizone Luthy
By far the best sub zero wolf repair team! They are honest diligent and provide great service. It’s important to have people you trust come into your home. Especially as a mom if 3 babies. . Joe is amazing so helpful and honest I’ll never call anyone else.
Michele Landau
Same day, easy attentive service. Double checked for leaked and fixed the issue with no problem.