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5.0 rating out of 314 reviews
Terence Smith
We were having cooling problems with our sub zero. We called at 8AM spoke with a person. She told us they will get back to us shortly. In 15 minutes we were called back. Joe was at our house at 11AM. He was very nice pleasant and answered all questions. He described the problems. He had everything needed in his truck. It was up and working by 1:30. He replaced a number of parts, and explained why each part was needed to be replaced. He called at 7:30 that evening to ask if all was well. He came back the next morning to replace a problem with one of the shelves that we were having. We could not have asked for a better person to come to our house knowledgeable, pleasant and was very neat where he worked and how the refrigerator was when he left.
jorge s
Thank you Certified SubZero Refrigeration, especially Julian. You guys revived my old Subzero relics, fridge and freezer. They live again! Julian was professional, thorough and on time. Many Gratzi!
yvonne
John was great, diagnosed the problem immediately, and helped us fix our problem. He also helped teach us how to maintain our sub zero unit. Highly recommended!
A K
My Sub Z freezer was malfunctioning. I called Sub Z and they referred me to Certified Refrigeration, who responded in under 3 minutes and scheduled service for the next morning. Their responsiveness is echoed in other reviews I have read. This is "old time service" with a smile!
Pete K.
Nothing but praise for this company. They have rebuilt two refrigerators for our family and did excellent work both times. In fact, the same technician, Daniel, performed the work in both cases.
First he worked on my mother's refrigerator, which was not cooling properly. They did a rebuild of the entire refrigerator unit. It has been running smoothly ever since. Then it was our turn. Our refrigerator wasn't cooling properly, either. It was on its last legs- either rebuild or replace.
Daniel was extremely detail oriented and kept telling us he wanted us to be 100 percent satisfied with his work. The refrigerator is now running like a brand new unit. Daniel was courteous, knowledgeable and professional in every aspect of the job. I would highly recommend this company.
Debby Bingham
We received a prompt response from the owner/technician. He was able to walk us through solving the problem ourselves, without a service call. On an earlier occasion, he successfully overhauled our aging sub zero refrigerator, greatly extending its life.
Tom Grieco
This repair and service organization is the real deal. Woke up on July 4th to a 55 degree refrigerator. Called Certified left a message with the service and with in 10 minutes had a call back from Joe, the owner. Being local to them, and albeit a holiday and they were closed, he was at my home for a service call within the hour. That surely says something about a company! Rebuilt for refrigerator side of my SubZero after we weighed our options of a new one; with all that hassle, expense and supply chain issues, or opting for a rebuild. Having a built in with a wood cabinetry front, we are confident we made the right choice. All this to say, in a matter of about 5 hours, we went from going to buy bags of ice to keep things cold for who knows how long, to a perfectly working SubZero, that we are hoping to get a good number of years from, 15 .
Chris Livingston
Great experience with Certified Refrigeration. Called them and got a quick call back. After describing the issue, John was immediately able to diagnose the problem and instead of scheduling an appointment he sent me a YouTube video and described the quick fix that I could do myself. Super helpful and professional.
Ron Katz
Amazing service. My local authorized subzero dealer could not figure out how to fix my fridge, and basically gave up. But John had the knowledge and patience, and did not give up until it was fixed. Saved me thousands because now I don't need to buy a new one. I would highly recommend Certified Refrigeration.
Sandy Guglielmino
Quick response when I called. They were able to fix our problem promptly and professionally. Very reliable and would recommend to family and friends.
Suzanne Lagemann
A rating for certified refrigeration. The guys are professional, timely, efficient and good problem solvers. I highly recommend this company!
Tali Ko
We used this great service 3 times.They were very prompt, responsive and professional. Able to diagnose problem quick, repair when needed and even just simply give advice without charge when problem could've ve been resolve without them coming on site!! We need more services like that!!!!