Online Reviews: Zillow, Realtor, Yelp and Google

5.0 rating out of 383 reviews

User profile - Vincent Krogmann.
Vincent Krogmann
Being French and a first home buyer in the US, I had a lot of questions. I can not thank Hank Bailey enough for his patience and dedication, taking the time to explain and facilitating every single steps of the process. Hank is super reactive, accessible and always strive to find the best solutions. Gold Star !
4 years ago
User profile - Gerardo Tirado.
Gerardo Tirado
Hank is an absolute professional. He dominate his field like no other realtor. He is patient, knowledgeable and a great adviser when it comes down to giving feedback and answering questions. I will absolutely recommend Hank as your loyal representative in your next quest of selling or buying your next home.
4 years ago
User profile - Junghee Reddick.
Junghee Reddick
I had a home for sale for a one year with a different realtor that couldn't sell it. I contacted Hank after reviewing his Zillow reviews and within 1 month I had a contract. It took four months to close due to my buyer not being able to close their house in time. He kept working with me to be sure that my house is closed. I really appreciated his quick responses whenever I reached out to him with questions or concerns. He is extremely professional, knowledgeable and customer service oriented. I’m very satisfied with his service.
4 years ago
User profile - Katie English.
Katie English
Hank was great to work with. Both in buying and selling of property. He sold our dads house in less than a week and kept working with us to make sure we got the right home that works for our family and extended family.
4 years ago
User profile - Marcus Smith.
Marcus Smith
This was my first home purchase so I spoke with several realtors before I decided to choose Hank. He took the time to answer all my questions throughly (even if I asked the same one over and over) and he is very quick to respond. I don't recall it taking more than an hour or 45 min to get a response back, even if it was to just acknowledge my email, which I really appreciate. When he was unable to meet me at a home, he arranged to have his son take his place. (who also did a really good job, especially talking through pros and cons of a place) After we finished, Hank alwayed followed up with me directly to get my thoughts and to offer his advice. After we found a place a put an offer down, he was there for the inspection and answered questions from my family members about the process and the home. I'm often skeptical when I see a long list of praising reviews (which is why I talked to several realtors) but having worked with Hank, I can confidently say all the high praise is well deserved. When I move on to the next house, or have friends and family who are looking, Hank will be the person I will recommend.
4 years ago
User profile - Stephen Mousted.
Stephen Mousted
Hank did an outstanding job helping us with getting our house sold. He was very thorough, responsive and professional throughout the process. I would highly recommend him to anyone looking to sell their home.
4 years ago
User profile - Scott Kerr.
Scott Kerr
When we found Hank we were having a very hard time selling our house for multiple reasons. Part of it was our prior realtor and the other some things going on behind our house. Hank came in by storm and assured us he would put 100% into our sale and boy did he deliver. This was a complex high stress sale finally after multiple contracts and multiple delays (on the buyers end) Hank got our house sold have only 6 short weeks and we had our house up for sale for 11 months. He is one of the most knowledgeable and professional realtors I have ever met and he put so much effort into selling our house it was incredible. Another impressive thing is how responsive he was whenever we had questions or if there were any kind of issues. How often do you find a realtor that puts his heart and sole into the sale of your home. He made us feel special not just a customer. Without doubt we would recommend him and use him again. Look at his reviews like I said he is incredible. If you want to sell your house you need to use Hank Bailey!
4 years ago
User profile - Rebecca Kerr.
Rebecca Kerr
We had a home for sale for 8 months with a different realtor that couldn't sell it. We hired Hank and within 1 month we had a contract! We closed on our home in 2 months after using Hank so, we were very pleased! Hank also helped us with buying our new home and helped us with every difficult tasks we faced during the process! He is very fast in responding to your questions or concerns that you have. We highly recommend Hank for selling your property or buying a new property!
4 years ago
User profile - Brent VanFleet.
Brent VanFleet
I wish I could rate Hank even higher. He not only worked passionately to find us our home but he helped point out different lending opportunities that fit our desires.
4 years ago
User profile - Sharim Khan.
Sharim Khan
When seeing the incredible track record any agent like Hank has on sites like google and zillow, all you can really hope for is to get that same experience everyone raves about. Hank truly provides a seamless experience from an initial questionnaire about the housing market to closing. My experience with Hank was him being my buyer agent. This was my first house and you really can't have a better person on your team as Hank. Buying your first house is apparently supposed to be stressful but I did not feel any of that. We missed out on many houses due to how crazy the seller's market is in Athens, Georgia at the moment, but Hank always assured that we would keep looking, and we did. He handled everything for me and had impeccable response time for any and every question a first-time home buyer like me had.
5 years ago
User profile - Patrick Thaxton.
Patrick Thaxton
Working with Hank to sell was unbelievably smooth and stress free. He is one of the most reliable individuals I know and I wouldn't think of using anyone else during our sell. Hank helped us find our first home 3 years ago and when we needed to move, there was no doubt in our mind that we would use Hank to help us sell it. We started a few months out and decided with Hank that we would do some small renovations. Hank helped to line up recommendations and the work was done well. Hank coached us through the sell process and lined up everything for us. Our house sold in under 15 days and most of that is because of the amazing work Hank put into the photos, listing, and follow ups with interested buyers. You won't regret working with Hank for one second.
5 years ago
User profile - C Ford.
C Ford
Hank made this, my fifth, the easiest home purchase of my life. Everything went smoothly and quickly, as he promised. I found my new home on the first day of looking, and it was the second house I viewed. We both knew within seconds that this was the one. Hank has kept in touch since my closing in March 2017. I highly recommend Hank, unless, of course, you love torturous home buying/selling experiences.
5 years ago
User profile - Susan Irick.
Susan Irick
I want to say that selling our home with Hank was one of the the easiest we have ever had and we have bought and sold over 7 homes. I came across Hank on Google search looking for a ReMax realtor in the Buford area. His name came up with such great reviews and the most sales with condos. Well I can see why. When I first sat down with him I was so impressed by his knowledge and professionalism. He knew the area well and also knew exactly how to price our home to sell. It did not take 10 days and we had numerous showings and ended up selling quickly. He kept us informed thoughout the entire process and was very responsive to all our calls and text messages. Not once did feel like a bother. I can say if you are in need of selling or buying your home I highly recommend Hank Bailey. Thank you again!
5 years ago
User profile - Walker Daniel.
Walker Daniel
Quite frankly, I can't say enough about Hank as an agent. Being first time home-buyers, my fiancee and I were nervous and overwhelmed with the prospect of buying a house. Fortunately, Hank was there for us every step of the way. His knowledge of the entire process gave us confidence that we could find the right home for the right price. What I liked most about Hank was his availability. He would usually answer emails within the hour and multiple times set up tours of homes on the same day that we showed interest. In addition, Hank would not hesitate to tell us if he thought a house was listed incorrectly, or if they were potential problems/concerns. I could go on and on, but the bottomline is you're in good hands with Hank!
5 years ago
User profile - Julie Inwright.
Julie Inwright
Being first time homebuyers and not knowing what to expect, we started going to tour houses this summer with Hank. Hank was incredibly accommodating, patient, knowlegable, and responsive through the entire process. Because we had never purchased a home before, Hank would often anticipate and answer questions that more experienced buyers would know to ask (and we would never have thought of), and because of that, we had a lot of trust that we were in good hands. After entering into the scary process of purchasing a home for the first time and being skeptical about whom we could trust to guide us through the process, Hank turned out to be a great choice, and we couldn't have asked for a better experience with him.
5 years ago
User profile - Justin Juhan.
Justin Juhan
My wife and I have had the pleasure of working with Hank over the past few years on multiple real estate transactions. Overview: Responsiveness and Resourcefulness- Between the Hours of 5:30am and 11:30pm Hank would send a response to my email within 15 minutes and have an answer to my question within 30. Offers ready for E-sign within 2 hours. In the rare occasion he was at a closing or out of town and could not show a property as fast as we like to see them he would make sure one of his associates would come show. Local Knowledge- Hank is a solid purchaser resource on local current and historical construction methods he is able to point out things and potential issues when looking at a property that most agents have no idea about. Process Expertise- Hank is an expert and was fully confident in his ability for the entire purchase or sale process. The 1 time Hank did not have a (100% reliable) answer to a unique situation we were confronted with in a purchase, he had an attorney on "speed dial" and was able to get the answer in short order. Negotiation Skills- I noticed Hank prescribes to the "Catch more bees with Honey" mindset when it comes to negotiations. He seems to be highly respected within the agent community and can get things done I strongly believe more novice agents could not. That being said, make no mistake, Hank will go to bat for you and your interests and will represent your interest and wishes with vigor. Interpersonal skills- Hank is confident and respectful in the way he conducts himself and interacts with everyone I've seen him interact with. In conclusion Hank is a solid resource to have in your corner. My wife and I are so grateful to have him in ours. Disclosure: I received nothing from this review, I respect Hank enough to give an honest opinion.
5 years ago
User profile - Kelley Hopper.
Kelley Hopper
Mr. Hank Bailey was amazing in the purchase of our home!!! He had a lot to deal with on our end from Georgia to Memphis, TN! He was referred to us and the referral could not have been more appreciated! Hank always had a sme on his face and was willing to go above and beyond. He made our experience easy and we landed in the most beautiful home ever!!!! I thank you from the bottom of my heart !!
5 years ago
User profile - Brian Clegg.
Brian Clegg
Great Agent, patient and easy going!
5 years ago
User profile - Paul Beachum.
Paul Beachum
Hank did an amazing job helping us find and purchase a new home for our growing family a few years ago. He lined up some great homes to look at based on our interests, and I was really surprised how quickly we found our home as I felt we were pretty particular. He also helped sell our old home. It doesn't always work out this way, but the timing on the sale and purchase lined up perfectly. He gave us great advice throughout the whole process, which I know was key to us finding the right price and timing on the sale and purchase. I know he'll be the first I call if the need arises again. His approach is so helpful, supportive, and friendly. I always felt like Hank had my family's best interests at heart and he was happy to serve. I recommend Hank to everyone. Thank you Hank!
5 years ago
User profile - Brian Ziegler.
Brian Ziegler
"I've used Hank twice now, once as a selling agent and once as a buying agent. I can honestly say I've been totally satisfied with his services during both transactions. He is extremely knowledgeable and customer service oriented. In working with Hank, I've always gotten the feeling that I mattered. I was not just a number being pushed across a desk. He was truly interested in my best interests. Thanks Hank for another smooth transition!"
5 years ago
User profile - Nona Tiedge.
Nona Tiedge
Knowledgeable of the market conditions, provided sound advice as I struggled with two different buyers who terminated on the last day of the 14 day due diligence periods due to inspection concerns, and encouraged me when I wondered if I would ever sell my home. Hank took plenty and great photographs of my home for the listing. Checked in almost weekly either by email or phone, some times several times a week. Provided feedback from showings. Very professional throughout the 5 months my home was on the market
5 years ago
User profile - Sharon Kelly.
Sharon Kelly
When you find yourself in the position of selling your home, it can be quite a daunting task. Anyone who’s gone through it, knows. So, hiring the right real estate professional to help in the process, one with plenty of knowledge, experience, and resources, is a must. Luckily for us, the right person for the job was the same individual who sold us the house 7 years earlier. We wanted the same great service we had back then, so we hired Hank Bailey again! With multiple advertising platforms, professional photography assistance, and an abundance of previously super-satisfied customers, Hank Bailey’s name should be at the top of your list when you’re in the market to buy or sell. And, honestly, Hank’s constant communication and interaction during the listing period makes me wonder if the man ever sleeps! He is never more than just a click or phone call away. (I believe he calls himself a recovering Type-A.) :-) So, don’t fret over your next move…just hire Hank Bailey and relax. He’ll get the job done right.
5 years ago
User profile - Helen Chang.
Helen Chang
I am glad that I met Mr. Hank Bailey for selling my house. He is very professionally knowledgeable and prompt on time. He kept his promises. He knows what to do every steps of the repairs He respects his customers. I ‘d like to recommend him again to myself and friends in the future. I was very comfortable through the selling process.
5 years ago
User profile - Jackie Stoudenmire.
Jackie Stoudenmire
We were referred to Hank by our daughter who was working with him to sell their home. She was very pleased how he handled her sale and how smoothly the whole process went. We had been contemplating selling our home as well so we did our due diligence in selecting an agent and decided to go with Hank and we are very glad we did. Hank was knowledgeable and informative of the current market as well as listened to our wants and needs. He hired an excellent photographer and marketed the home so that it had maximum exposure and as a result the home went under contract in less than a week, actually about 3 days if I recall correctly. We think one of Hanks best traits is his commitment to keep you up to date and informed at all times, literally within minutes of sending him a message. We would highly recommend Hank when purchasing or selling your home.
5 years ago
User profile - Paul Perez.
Paul Perez
Hank came to me as a reference from a good friend of mine. After unsuccessfully trying to sell my house through a big name real estate agent, I researched, looked at different reviews, and chose Hank. I'm so happy I did! The difference between Hank and other real estate agents is a world apart. For instance, potential buyers' feedback is a must when trying to sell your house; Hank was able to draw customers' input every time, and this in turn, helped in selling the house. It's not just that; but Hank is incredibly attentive; when you ask a question, he answers right away. Hank was always polite and professional. As other people have commented on here, and as my friend said, Hank makes everything very easy. In my case, I was selling my house. Hank made the whole process very easy. I spent 3 months trying to sell my house with the other big real estate agency; Hank sold my house in 15 days. I couldn’t recommend this guy more! Very good!
5 years ago
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