David Moe
Overall, the experience was very good. The product that they sell is definitely well designed and built. And the end result looks great and we love sitting under the pergola. The only downside was that the 4X4s that we purchased from the Home Depot were pressure treated, and thus still damp and expanded. I had to chisel down the ends to get them to fit into the brackets, and as a result, it took me a lot longer than the 45 minutes that they said it would take to assemble the pergola. But, as I said, we love the look of it, and it is definitely worth the cost and effort to assemble it.