User profile - Hayley Redman.
Hayley Redman
Amazing! Easy to use and looks great
3 years ago
User profile - BrittaneaK.
BrittaneaK
Wonderful customer service, fast arrival, very well made and super easy to install. Cannot recommend this system enough for a modern pergola look!
3 years ago
User profile - Alejandro Vazquez Raposo.
Alejandro Vazquez Raposo
Great system to be use the while pergola was build in a morning.
3 years ago
User profile - Jeremy Chan.
Jeremy Chan
Looks really great and really opened up our roof deck. Shipping took a bit longer than expected, but excellent customer service. We exchanged the red sail for a graphite one with no issues. Nice job Toja Grid!
3 years ago
User profile - Traci Schiavone.
Traci Schiavone
I have not built my TOJAGRID yet due to various issues, primarily difficulty in obtaining the desired wood and the help is busy for the foreseeable future. In the meantime I am very pleased with the company and would order from them again without hesitation! From customer care, attention to detail, always respond to questions and concerns, I couldn't rate them higher. Just a pleasure to work with all around! I hope to have news re my pergola completion soon and have no doubt it will receive 5 stars!
3 years ago
User profile - Christine Berrong.
Christine Berrong
Replaced an order back in July and received the box and the timely manner. However we never opened the box and didn't check about it. When I did open the box I realized that we were shipped the wrong items. I contacted the customer service department by email and by social media and quickly got a response on both aspects. They sent me out the correct parts provided me with a call tag to return the items that were incorrectly sent to me. I took it to the UPS and sent the merchandise back. And now we have the proper parts. We love the product we not only have a patio cover but we now have a outdoor smoking area with the toja grid. We tell everyone about it and even noticed as I was going through my neighborhood that someone else had one in their backyard not far from my house. We love toja grid!
3 years ago
User profile - Kenneth O'Reggio.
Kenneth O'Reggio
A bit harder to install than i was thinking it would be. I built 2 of them in my back yard. One is 24 by 10 and the other 12 by 10.
3 years ago
User profile - David Bouterie.
David Bouterie
Product shipped in good condition and was well packaged. I built a 8 x 10 pergola with height of 8 ft. Purchased 6 4 x 4s eight ft long and two 10 ft long. Sanded each post and stained them black to match the hardware. Then, sprayed them with spar urathane. It was easy to install. Just slide the 4 x 4s into the corners and footings securing with provided stainless screws. The plastic black caps was a nice touch preserving the black finish without showing the bright hardware. I also bought 16 side rail mounts with two tabs to attach to the wood, but used them for installing rafters rather than using the single tab hardware designed for rafters. Added led garden lights on a 48 ft string which allowed me to run along the upper perimeter and finish down the center of the 8 x 10 area. Purchased a black rectangle 90% sun shade cloth for the top, a black 70% shade cloth for the south side, and dark grey outdoor curtains for the west side. South and East sides are not covered, but I installed curtain rods on each side for future use and flexibility in configuring the space. Placed inside the pergola is a wicker sofa, coffee table, and two swivel chairs. Makes a very nice cozy space in which to relax. Finally, I installed 20 small color changing solar lights in the spaces between the rafters and on the east side. 7 on the south, 7 on the north and 6 on the east... Back of the sofa is to the west, so, no color changing lights on that side. I am impressed with the design and quality of the products and the ease it provides in building a quality pergola. I enthusiastically recommend Toja Grid product and show off my project proudly to my friends.
3 years ago
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