User profile - Steve Cox.
Steve Cox
It was very easy to order from and the delivery was earlier then expected when it came time to assemble it was perfect the workmanship in the Toja Grid was excellent the only issue I had was the 4x4s were slightly swollen and wet from the lumber store so I had to wait until they dried out. I have and would recommend this product.
3 years ago
User profile - Chris Sutherland.
Chris Sutherland
Great system. Easy to use and construct. Our install was approximately 8’ x 20’, so we used the quad system and it worked well. Ordered custom shades to make the project custom for us. Allison in customer service is a rockstar!
3 years ago
User profile - John Dean.
John Dean
Built an area, 8’x12’, which when complete, will be our BBQ area. Built on one end of the deck, and still have a wall to put at one end, and a plastic corrugated roof. Instead of having a 12’ span, l made two 6’ spans so that there is no chance of the 4x4 twisting or sagging over that length. The Toja Grid was awesome to work with. I built it pretty much alone, other than three times l needed my wife to help when three posts had to be inserted at the same time. Don’t be intimidated by trying this, if you don’t have several helpers. A hand here and there is all you will need. I used 3” galvanized 1/4” lags to attach it to the deck, and once the lumber was screwed to the brackets, it is rock solid. For my own piece of mind, as l tend to go overkill on things, l have a one foot section which l used a solo bracket coming from a quad, and lagged it to the house brickwork, to anchor the whole issue. Wasn’t necessary, but l did it anyway. This company was very helpful with everything from service, to delivery, and the product speaks for itself. Now looking for something else to build with it. Cheers.
3 years ago
User profile - Ashley Mitchell.
Ashley Mitchell
We love our pergola shade! So happy with the whole process. Ordering was easy, delivery was quick. Set up was easy (needed extra hands!) We have had handfuls of people slow down when driving by to check it out, neighbour’s walking by comment, and even had a person taking a photo haha it’s very chic looking. Finishes our deck perfectly!
3 years ago
User profile - jameshmcdermott.
jameshmcdermott
We ordered denim but received graphite sails for our hammock. I’m ok with that though, graphite looks good too. I wish they sold replacement clips as accessories, the first night it was up we had unexpected high winds and one broke, since half of the clip is sown in it’s hard to find something that fits into it exactly, still trying to find something that will hold it down. Happy with it overall though. Edit: 5 stars, just received replacement clips in the mail.
3 years ago
User profile - Joe Dunn.
Joe Dunn
Excellent product they stand behind. I had a small issue with that hardware and they agreed to replace what failed without trouble. Great company to do business with.
3 years ago
User profile - Philip Campbell.
Philip Campbell
We are delighted with our purchase of a 12 by 10 Pergola System and after the first month of use can say that it has performed flawlessly. We attached ours at 8.5 feet high to the exterior wall and to the edge of the 10ft deck with Lag bolts. it took two of us 1.5 hours from start to finish. My only observation is the directions are for a free standing pergola and having some instructions for a wall mount system would have shortened our installation time. We highly recommend the Pergola system and look forward to may years of use.
3 years ago
User profile - M Hiscock.
M Hiscock
Great product, easy to put together. Missing one of the clips for the shade - haven’t found a proper replacement yet (we’re just tying it which is working for now). Update - contacted their email and got a super quick reply with 2 spare clips!! Very impressive!! Worth the 5th star.
3 years ago
352