Alex Tsinos
I purchased the Toja Grid 12x10 pergola kit from Home Depot last night. Two main factors came into play: first, I inquired about the wind resistance directly with the manufacturer via email. They responded within 2 hours, which I thought was excellent. Frankly, the speed with which they answered and the transparency in the response impressed me and made me feel that this is the level of service I can come to expect from Toja Grid. Secondly, as for the actual wind-resistance, they didn't say it was hurricane-rated however the answer I received provided me with a good level of comfort (50mph).
Thank you Toja Grid. I’ll post a pic once it’s installed!
Update: October 28, 2020
Awesome customer service yet again. Took down my tarp for winter on Sunday. Broke a clip. Contacted Toja via email on Oct 26. Lucy got back to me same day to confirm a few details. 2 days later, received 6 replacement clips via UPS free of charge. THAT’S service! Thank you!