Matthew Mayer
Order a 10 by 10 pergola from Costco. Came within 2 days and the product is exactly as advertised.
When I put up the shades, I noticed that one of them had an issue. I called their support and they gave me clear instructions in order to investigate. They then responded and offered a solution all within 15 minutes of the initial call. The customer service was pretty darn good. Happy to support a business that cares about its customer.
(ignore the lack of grass, that is next)