Stephen Erickson
I have been very pleased with my Toja Grid pergola. We ordered a 12x12 setup and after it arrived, we decided to go bigger and add on another 10x12 next to it. The brackets are beefy and solid.
Had a small issue with the 10x12 shade sail. It arrived with a broken clip for one of the corners and I wasn't able to install it. I contacted customer service and they had a new one out to me in less than 3 days from Canada to Chicagoland. Great customer service.
Thank you TojaGrid and thank you Jackson for your prompt service.
Eric Levesque
Thia pergola concept is really good... kinda like lego for grown ups... I love it!
Lucas Dixon
Great customer services! Great to work with!
Insite Design
Purchased TojaGrid 8x10 Pergola Kit online. Process was smooth. I asked to arrange pickup instead of delivery and responses were prompt and helpful. We installed at the home and it couldn't have been easier — so fast, such clearly illustrated instructions and helpful tips. Quality of the components is excellent. The instructions recommended 3 people and they were correct — round up 3 folks and you'll get this done in under an hour. Will for sure get another kit and recommend to anyone.
UPDATE: I had a shade clip crack. I emailed Toja with a pic. Without any communication needed, overnight they couriered a kit of clips. Wow. I always say that product and service quality isn't just about the product itself, it's about how the company handles challenges. If there was a way to give them another star to 6, I would.
Filip Galiza
I am extremely satisfied with my Toja pergola. The fabricated materials are very strong and durable, properly measured out and quite elegant. My assembly including pre-drilling it into synthetic stone was about 2.5 hours, but I was expecting to put a couple of hours into doing all of this, slowly and accurately. One of the issues during my assembly was that some of the 4x4's I purchased were a mil thicker than others so a couple of them were tough to put into the sleeves. That's to be expected as no two 4x4s are of the same perfect dimension and during the summer wood WILL expand a little. I would recommend a team of 2-3 people who are decent with projects to help you put this together. Once its done, its done and its beautiful!
Now I have a very elegant dimensional space in my yard that provides shade and a place to sit and enjoy meals. Its a fantastic purchase that will last you many many years! Definitely a high quality product.
Jeff Miller
We found the TOJA system on line while looking for a better solution than umbrellas that don't last in the spontaneous gusts of wind we get here from time to time in Colorado. As soon as I saw the photos on the TOJA website, I knew this was the best solution. It's super Easy to set up! It looks Great! We get lots of compliments from friends and family. It was also a perfect solution for our raised deck. We didn't want to add a lot of weight to the deck. The TOJA was the answer. Don't hesitate to buy yourself a TOJA. Jeff & Elizabeth Miller, Black Forest, Colorado
Jonathan Hillis
Installed a 10’x12’ pergola on one of the hottest days of the year! Got it up in an hour and was able to enjoy the pool and rest of the day! Would 100% recommend one of these to anyone, you can get so creative with it and really make it your own.
KC Merckel
Loved putting together our build. This kit gave us the flexibility we needed to work within the constraints of our home and to look super custom! It was like playing with tinker toys again! Everything is very well made and looks very sharp!