Embed Reviews

Troy T

BUYER BEWARE I would not recommend this business. Very pushy and unprofessional. It comes off as if you are inconveniencing them. If you do not respond within an hour of a phone call you are texted "I assume you do not want our services - I will move on". That made me hesitant to continue with services but this business was recommended from a friend. I paid $499 for 1 resume and 2 cover letters (cover letters are very similar). I was then suggested to expand my job markets and I guided into getting 2 more cover letters for other industries, another $199 for 2 more cover letters. After spending over $700 (taxes not included), I thought that would include the job search as well. That is another $199. As for the job search - you are emailed weekly with jobs applied to. I received my final update on all jobs applied and in 5 weeks, for $199, only 46 jobs were applied (that is less than 10 a week). I had paid for 4 cover letters to help with with 4 different types of jobs. if 46 jobs are applied over a 5 week period that is 11 jobs a week applied to. I can easily apply to 46 jobs within 2-3 hrs. in one day. I have not gotten one interview - open to entry level and above. Fred requests an immediate positive online review. Check out the YELP for true reviews. Services were no where met to my expectations with spending almost $1,000 during COVID and being unemployed.

4 years ago

Louis Tavoulareas

Don’t waste your time and money. He charged me $400 and I did all the work myself

4 years ago

rufino salazar

Very unprofessional. Fred offers free edit for referrals, but the edits are horrible and his demeanor changes when he is not making money.

5 years ago

Liz McCauley

Interesting how my poor reviews are deleted.... (originally posted 6/18) stay far away from this business. UPDATED::: Unprofessional is being generous. I am truly disturbed by the behavior Mr. Mariani has displayed. I feel everyone really needs to be aware to of this “business”. I wrote a negative google review (below 6/17/20) regarding my awful experience with Mr. Mariani. To clarify, in his response to my review; my request was to merge 2 career fields into one resume. It was recommended I needed 1 resume ($199), not several, and 3 cover letters ($99 each). He offered $100 off if I paid in full right now. As far as my hesitation... the entire phone conversation (right up to the point he hung up on me) lasted a total of 8 minutes! I’m sorry, I needed a bit more then >8 minutes before I committed hundreds of dollars. The disturbing part, after I posted my review, not even 20mins later, Mr. Mariani called me from a different number and threatened to sue me for slander if I did not remove my google review “within one hour and not a minute more.” He then sent me SEVERAL emails and text messages demanding I remove the review, threatening “aggressive” legal action against me, that he was going to sue me for slander, as well as threats to leave reviews about me at my place of employment. My review is 100% my awful experience with this man and I stand by everything I have written. Unfortunately I cannot add photos to this review. There is countless complaints similar to mine on the BBB website (and yelp). PLEASE PLEASE use caution before utilizing this business and disclosing your personal information. ORIGINAL REVIEW::: EXTRMELY unprofessional and rude!! I reached out to Resumes Etc for a consultation. I scheduled a phone appointment with Fred for 3p that day. Fred called me at 1:45p.. We discussed his ideas and he gave me a quote of $500 for everything recommended. After asking how I liked to pay I requested to call him back (he already called earlier then we had agreed). I don’t like to make impulsive decisions, especially those including a larger amount of money (and not being provided a contract or written agreement.) Immediately Fred became annoyed and told me he Is the busiest company on the east coast “didn’t have time for think about it’s.” Basically I either paid him now or move on. I explained I had been shopping around and I liked his ideas but just needed an hour or so to think about it. The high pressure tactic was an extreme turn off. Fred proceeded to tell me not to bother Calling him back, to just call someone else and then hung up the phone on me. I’m appalled at how extremely unprofessional he has. Don’t even waste your time with this company. You’re better off avoiding this company and working with someone who actually values all their customers and customer service.

5 years ago

Liz McCauley

UPDATED::: Unprofessional is being generous. I am truly disturbed by the behavior Mr. Mariani has displayed. I feel everyone really needs to be aware to of this “business”. I wrote a negative google review (below 6/17/20) regarding my awful experience with Mr. Mariani. To clarify, in his response to my review; my request was to merge 2 career fields into one resume. It was recommended I needed 1 resume ($199), not several, and 3 cover letters ($99 each). He offered $100 off if I paid in full right now. As far as my hesitation... the entire phone conversation (right up to the point he hung up on me) lasted a total of 8 minutes! I’m sorry, I needed a bit more then >8 minutes before I committed hundreds of dollars. The disturbing part, after I posted my review, not even 20mins later, Mr. Mariani called me from a different number and threatened to sue me for slander if I did not remove my google review “within one hour and not a minute more.” He then sent me SEVERAL emails and text messages demanding I remove the review, threatening “aggressive” legal action against me, that he was going to sue me for slander, as well as threats to leave reviews about me at my place of employment. My review is 100% my awful experience with this man and I stand by everything I have written. Unfortunately I cannot add photos to this review. There is countless complaints similar to mine on the BBB website (and yelp). PLEASE PLEASE use caution before utilizing this business and disclosing your personal information. ORIGINAL REVIEW::: EXTRMELY unprofessional and rude!! I reached out to Resumes Etc for a consultation. I scheduled a phone appointment with Fred for 3p that day. Fred called me at 1:45p.. We discussed his ideas and he gave me a quote of $500 for everything recommended. After asking how I liked to pay I requested to call him back (he already called earlier then we had agreed). I don’t like to make impulsive decisions, especially those including a larger amount of money (and not being provided a contract or written agreement.) Immediately Fred became annoyed and told me he Is the busiest company on the east coast “didn’t have time for think about it’s.” Basically I either paid him now or move on. I explained I had been shopping around and I liked his ideas but just needed an hour or so to think about it. The high pressure tactic was an extreme turn off. Fred proceeded to tell me not to bother Calling him back, to just call someone else and then hung up the phone on me. I’m appalled at how extremely unprofessional he has. Don’t even waste your time with this company. You’re better off avoiding this company and working with someone who actually values all their customers and customer service.

5 years ago

Liz McCauley

Extremely unprofessional and rude!! I reached out to Resumes Etc for a consultation. I scheduled a phone appointment with Fred for 3p that day. Fred called me at 1:45p.. We discussed his ideas and he gave me a quote of $500 for everything recommended. After asking how I liked to pay I requested to call him back (he already called earlier then we had agreed). I don’t like to make impulsive decisions, especially those including a larger amount of money (and not being provided a contract or written agreement.) Immediately Fred became annoyed and told me he Is the busiest company on the east coast “didn’t have time for think about it’s.” Basically I either paid him now or move on. I explained I had been shopping around and I liked his ideas but just needed an hour or so to think about it. The high pressure tactic was an extreme turn off. Fred proceeded to tell me not to bother Calling him back, to just call someone else and then hung up the phone on me. I’m appalled at how extremely unprofessional he has. Don’t even waste your time with this company. You’re better off avoiding this company and working with someone who actually values all their customers and customer service.

5 years ago

danielle francesca

Unfortunately I had a horrible experience. The resumes I requested had wrong locations, times, and even was horribly misspelled. Very generic like he grabbed a template offline. He used the same lines I already wrote as well. The last email I wrote, he didn't even respond to but was quick to collect his money. My initial resume was better than what he wrote. I was so upset and disappointed. Bad experience and felt I got robbed. Really felt like a bad joke, Don't waste your money!

6 years ago

benjamin caldas

1 Star because couldn’t do zero. Go anywhere else you could possibly go

7 years ago

Brianna Englehart

I contacted Resumes, etc. to inquire about resume writing services, specifically in the Jacksonville, NC area with the hopes that someone in the area would provide insight into the job market. I spoke with Fred via phone, we chatted for a few minutes during which he told me that his daughter was married to a U.S. Marine, and he asked since I was in the area, if I was as well, to which I reluctantly replied yes (I failed to see the relevance since this was about me and my job search). After our phone conversation I provided Alfred with three of my past resumes, both functional and chronological. Upon review of the resume he provided I noticed several egregious errors. The pronoun United States was not pluralized; one of the companies I worked for, which was in the previous three resumes I provided, was misspelled; and my name was not even correct on the second page of the resume; among other mistakes. He corrected the mistakes and sent back an updated version of the original document. I told him that I was appreciative of his willingness to correct the mistakes, however I found the work to be vastly insufficient for a professional resume writer; I did not feel his resume enhanced any of my previous resumes that I provided. I requested a refund, however due to already paying and agreeing to no refunds via a previous email he refused to provide any compensation. I informed him that I was not pleased, and would not be recommending his services. Alfred then responded to me with an email that I deemed to be incredibly unprofessional and threatening. He stated “and if you put anything online, I will return the favor with the USMC site where your husbands commanders will love it and I will also send an email blast to all recruiters and employers in the area that we have a relationship with. So we can both go to war.” My prior emails did not elicit such a response; I merely stated that I would not be recommending them to anyone. I would caution against using Resumes, etc., and I share this exchange in hopes of preventing others from having to deal with what I did. I recommend reading the Yelp reviews should you want further evidence of the unprofessionalism.

7 years ago

Robert Gonzalez

Let me start by stating that this is not a review of any services rendered by Resume Etc., as I have chosen not to do business with them. Instead this is a review based on my interaction with Alfred who in my opinion, was ill mannered, condescending in tone, and unprofessional to me. I called and spoke to Alfred and inquired about their resume writing services. He was quite winded (typical sales approach by some) but courteous and even humorous. He gave me a price quote of $199 for a resume/cover letter and offered to call me back so he could ask me questions about myself/career experience, etc.. I agreed to the call back. Later, when I spoke to Alfred again, I informed him that I am still shopping around and have not made my decision yet. At this point Alfred rudely cut me off and started to talk down to me in a very unprofessional and dismissive manner. He said, "if you'r price shopping then we're not the place for you". He then proceeded, in a very condescending manner, to tell me that I should just go for a $69 resume and call it a day. I immediately let him know that I did not appreciate his his ill mannered approach and terminated the call by wishing him a good day. Unbelievable! In this day and age with so many unscrupulous companies and price gouging, people like myself have learned to do our research, educate ourselves and get the best bang for our hard earned money before making a decision. No one should have to deal with the level of rudeness that I received from Alfred.

7 years ago