Reviews

4.5 rating out of 449 reviews

User profile - Beth VonBrae.
Beth VonBrae
After ordering I had to contact them after a week looking for tracking information. I was informed that the desk I ordered was out of stock and was upgraded to the next version. Once confirmed the desk came quickly and was fairly easy to put together. The desk itself is great. When raising and lowering there's like a 'soft close' feature so it doesn't just halt to a stop, it slowly stops. No rattling tea cups or screens. And knowing that I can put a larger desktop on the same base is great. Highly recommended.
5 years ago
User profile - Prabhu Ramkumar.
Prabhu Ramkumar
High quality height adjustable electric table 160cm width. Ordered online, excellent service over phone and timely deliver.
5 years ago
User profile - Tamsin Smith.
Tamsin Smith
everything was convenient and easy. From the online service provided to the assembly of the new (and very comfortable) office chair. Highly recommend!
5 years ago
User profile - Tamsin Smith.
Tamsin Smith
everything was convenient and easy. From the online service provided to the assembly of the new (and very comfortable) office chair. Highly recommend!
5 years ago
User profile - Pete Design.
Pete Design
Really good quality items at good prices. Really honest and super helpful service (thanks Brooke).
5 years ago
User profile - Celia Farnon.
Celia Farnon
Great desk and great installation service I ordered a couple of electronic desks for my husband's music studio, and they were exactly what we wanted. Before ordering, I read a lot of reviews of desk products (including IKEA and Amazon), and decided that the JasonL website seemed to offer the best product at the right price. Moreover, unlike IKEA and Amazon, JasonL offered an installation service. It was so easy to communicate with JasonL about our order, and so easy to organize the installation. The guy who did the installing (many thanks, Danny) arrived exactly on time, and did a fabulous job. From beginning to end it was a totally stress-free, and we are so glad that we chose JasonL. A great experience, highly recommended!
5 years ago
User profile - Celia Farnon.
Celia Farnon
Great desk and great installation service I ordered a couple of electronic desks for my husband's music studio, and they were exactly what we wanted. Before ordering, I read a lot of reviews of desk products (including IKEA and Amazon), and decided that the JasonL website seemed to offer the best product at the right price. Moreover, unlike IKEA and Amazon, JasonL offered an installation service. It was so easy to communicate with JasonL about our order, and so easy to organize the installation. The guy who did the installing (many thanks, Danny) arrived exactly on time, and did a fabulous job. From beginning to end it was a totally stress-free, and we are so glad that we chose JasonL. A great experience, highly recommended!
5 years ago
User profile - Meghan Veldman.
Meghan Veldman
Very Impressed. I went into the Melbourne Showroom to view a desk and chair that I wanted to purchase for my home office. They were very knowledgeable and helpful, and provided frequent updates on my order and delivery. The desk and chair has arrived, and it is exactly what I was after. Great products and great service. Highly recommended.
5 years ago
User profile - warwick sherman.
warwick sherman
Excellent recommendation for home office chair from efficient and knowlegable staff. Very comfortable indeed and relaxing to sit in. Delivery was quick and efficient. Top marks all around.
5 years ago
User profile - warwick sherman.
warwick sherman
Excellent recommendation for home office chair from efficient and knowlegable staff. Very comfortable indeed and relaxing to sit in. Delivery was quick and efficient. Top marks all around.
5 years ago
User profile - Ja An.
Ja An
Very helpful and friendly staff who know their products and product combinations well.
6 years ago
User profile - Chris O'Leary.
Chris O'Leary
The office chair I bought from JasonL is without a doubt the most comfortable and ergonomically supportive I've ever owned. Excellent quality. The service was terrific too. Thanks.
6 years ago
User profile - Abby de Luna.
Abby de Luna
I needed a part for my computer chair at home and Gavin from JasonL went above and beyond to help me out. I was really impressed with the friendly and helpful service. Thank you Gavin!
6 years ago
User profile - Abby de Luna.
Abby de Luna
I needed a part for my computer chair at home and Gavin from JasonL went above and beyond to help me out. I was really impressed with the friendly and helpful service. Thank you Gavin!
6 years ago
User profile - Sal Le.
Sal Le
Had to exchange a chair and experienced such amazing customer service! Jason.L staff were very accommodating and responsive - highly recommend this company!
6 years ago
User profile - Sal Le.
Sal Le
Had to exchange a chair and experienced such amazing customer service! Jason.L staff were very accommodating and responsive - highly recommend this company!
6 years ago
User profile - Ciao Enchante.
Ciao Enchante
Highly recommend JasonL for its ergonomic chairs. Great product and price, office chairs have greatly better quality than Officeworks.
6 years ago
User profile - Ciao Enchante.
Ciao Enchante
Highly recommend JasonL for its ergonomic chairs. Great product and price, office chairs have greatly better quality than Officeworks.
6 years ago
User profile - Corey Brown.
Corey Brown
Had an outstanding experience with the whole team. Great communicators and great service. Highly recommend.
6 years ago
User profile - Corey Brown.
Corey Brown
Had an outstanding experience with the whole team. Great communicators and great service. Highly recommend.
6 years ago
User profile - Andrea Rembeck.
Andrea Rembeck
Absolute professional, the best you could possibly experience in customer service, from the showroom appointment to the delivery and everything inbetween. Highly recommended
6 years ago
User profile - Andrea Rembeck.
Andrea Rembeck
Absolute professional, the best you could possibly experience in customer service, from the showroom appointment to the delivery and everything inbetween. Highly recommended
6 years ago
User profile - 雪衣侯.
雪衣侯
Professional staff with great responsiveness to my order amendment request. Positive purchasing experience with them.
6 years ago
User profile - Teresa Mammoliti.
Teresa Mammoliti
Great Customer Service - Clay and Julian always happy to assist, polite and obliging. Highly Recommend.
6 years ago
User profile - Michael Brennan.
Michael Brennan
I'm really impressed with the service of JasonL personnel in sorting out an issue with a chair I purchased. Katherine Tragaris was very quick to respond to my email, and organise replacement parts. I highly recommend JasonL for the great products and service they provide.
7 years ago
User profile - Michael Brennan.
Michael Brennan
I'm really impressed with the service of JasonL personnel in sorting out an issue with a chair I purchased. Katherine Tragaris was very quick to respond to my email, and organise replacement parts. I highly recommend JasonL for the great products and service they provide.
7 years ago
User profile - Roger Vertannes.
Roger Vertannes
If you're looking for super cool products and love dealing with authentically different people, Jason L are your go to team for a tailored set of products and services to create successful work environments.
7 years ago
User profile - Roger Vertannes.
Roger Vertannes
If you're looking for super cool products and love dealing with authentically different people, Jason L are your go to team for a tailored set of products and services to create successful work environments.
7 years ago
User profile - Jennifer Sampson.
Jennifer Sampson
Katherine and the Jason L team went above and beyond with a repair on an old desk that was close to the end of warranty. That's why we have continually bought from them over the last ten years and will continue to do so. After sales service is a rare commodity these days and one to be recognised.
7 years ago
User profile - Jennifer Sampson.
Jennifer Sampson
Katherine and the Jason L team went above and beyond with a repair on an old desk that was close to the end of warranty. That's why we have continually bought from them over the last ten years and will continue to do so. After sales service is a rare commodity these days and one to be recognised.
7 years ago
User profile - Emile Nader.
Emile Nader
What an amazing experience. Katherine Tragaris is an absolute champion. I had an issue with a discontinued product and she went to all lengths in order to make sure that i was satisfied with the outcome. Overall, an excellent experience from a very good supplier
7 years ago
User profile - Emile Nader.
Emile Nader
What an amazing experience. Katherine Tragaris is an absolute champion. I had an issue with a discontinued product and she went to all lengths in order to make sure that i was satisfied with the outcome. Overall, an excellent experience from a very good supplier
7 years ago
User profile - Nicholas Love.
Nicholas Love
Great showroom, fantastic range and really accommodating and knowledgeable team at the fortitude valley showroom, couldn’t be happier! Would definitely recommend
7 years ago
User profile - vu tran.
vu tran
Great help in setting up our office
7 years ago
User profile - Ty Bo.
Ty Bo
Recently visited the Valley showroom to look over some possible office furniture. Was given assistance by Tarsh and boy did she know her stuff. She made the process of picking out the appropriate furniture a breeze. Excellent service and would happily reccommend to anyone.
7 years ago
User profile - Renee Simpson.
Renee Simpson
Went into the show room, looked lovely and neat. Was helped out by a lady named Tarsh, who knew absolutely everything I needed to know and how to make my new office fit out work and be the most functional. I had my entire order within 5 days and I couldn't recommend Tarsh or JasonL any higher. Keep up the great work team!
7 years ago
User profile - Magnolia Cardona.
Magnolia Cardona
My experience with Jason.l furniture was very positive. The product they offered in their online catalogue had all the features I wanted; it was in stock, dispatched within a few hours of ordering, and delivered interstate within 24 hours. What I received was exactly as described online; yes, I had to engage a furniture assembler but that was for an electric complex product that came flat in a box. Fair enough. We should leave that to the experts.
7 years ago
User profile - Magnolia Cardona.
Magnolia Cardona
My experience with Jason.l furniture was very positive. The product they offered in their online catalogue had all the features I wanted; it was in stock, dispatched within a few hours of ordering, and delivered interstate within 24 hours. What I received was exactly as described online; yes, I had to engage a furniture assembler but that was for an electric complex product that came flat in a box. Fair enough. We should leave that to the experts.
7 years ago
User profile - Alexander Kozlov.
Alexander Kozlov
Got one of their office chairs. Pretty inexpensive for the quality and comfort you get. Staff at the store is helpful and nice, call service is also very nice. Although my order was late by a week (someone at their warehouse in Sydney forgot to do some inspection) and it arrived with incorrect gas cylinder, all the issues were quickly resolved by their in-store staff. Now that the chair is assembled it certainly pays for the worries. And 5 year warranty is not too shabby!
8 years ago
User profile - Adam Wilson.
Adam Wilson
Highly recommend using JasonL. I recently called and placed an urgent order and received the goods next day!!! Awesome service and experience! Big shout out to Maddison who was amazing to deal with and ensured our delivery was a priority :) Very happy customer
8 years ago
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