Reviews

4.4 rating out of 428 reviews

User profile - Corey Brown.
Corey Brown
Had an outstanding experience with the whole team. Great communicators and great service. Highly recommend.
6 years ago
User profile - Andrea Rembeck.
Andrea Rembeck
Absolute professional, the best you could possibly experience in customer service, from the showroom appointment to the delivery and everything inbetween. Highly recommended
6 years ago
User profile - Andrea Rembeck.
Andrea Rembeck
Absolute professional, the best you could possibly experience in customer service, from the showroom appointment to the delivery and everything inbetween. Highly recommended
6 years ago
User profile - 雪衣侯.
雪衣侯
Professional staff with great responsiveness to my order amendment request. Positive purchasing experience with them.
6 years ago
User profile - Teresa Mammoliti.
Teresa Mammoliti
Great Customer Service - Clay and Julian always happy to assist, polite and obliging. Highly Recommend.
6 years ago
User profile - Michael Brennan.
Michael Brennan
I'm really impressed with the service of JasonL personnel in sorting out an issue with a chair I purchased. Katherine Tragaris was very quick to respond to my email, and organise replacement parts. I highly recommend JasonL for the great products and service they provide.
6 years ago
User profile - Michael Brennan.
Michael Brennan
I'm really impressed with the service of JasonL personnel in sorting out an issue with a chair I purchased. Katherine Tragaris was very quick to respond to my email, and organise replacement parts. I highly recommend JasonL for the great products and service they provide.
6 years ago
User profile - Roger Vertannes.
Roger Vertannes
If you're looking for super cool products and love dealing with authentically different people, Jason L are your go to team for a tailored set of products and services to create successful work environments.
6 years ago
User profile - Roger Vertannes.
Roger Vertannes
If you're looking for super cool products and love dealing with authentically different people, Jason L are your go to team for a tailored set of products and services to create successful work environments.
6 years ago
User profile - Jennifer Sampson.
Jennifer Sampson
Katherine and the Jason L team went above and beyond with a repair on an old desk that was close to the end of warranty. That's why we have continually bought from them over the last ten years and will continue to do so. After sales service is a rare commodity these days and one to be recognised.
6 years ago
User profile - Jennifer Sampson.
Jennifer Sampson
Katherine and the Jason L team went above and beyond with a repair on an old desk that was close to the end of warranty. That's why we have continually bought from them over the last ten years and will continue to do so. After sales service is a rare commodity these days and one to be recognised.
6 years ago
User profile - Emile Nader.
Emile Nader
What an amazing experience. Katherine Tragaris is an absolute champion. I had an issue with a discontinued product and she went to all lengths in order to make sure that i was satisfied with the outcome. Overall, an excellent experience from a very good supplier
7 years ago
User profile - Emile Nader.
Emile Nader
What an amazing experience. Katherine Tragaris is an absolute champion. I had an issue with a discontinued product and she went to all lengths in order to make sure that i was satisfied with the outcome. Overall, an excellent experience from a very good supplier
7 years ago
User profile - Nicholas Love.
Nicholas Love
Great showroom, fantastic range and really accommodating and knowledgeable team at the fortitude valley showroom, couldn’t be happier! Would definitely recommend
7 years ago
User profile - vu tran.
vu tran
Great help in setting up our office
7 years ago
User profile - Ty Bo.
Ty Bo
Recently visited the Valley showroom to look over some possible office furniture. Was given assistance by Tarsh and boy did she know her stuff. She made the process of picking out the appropriate furniture a breeze. Excellent service and would happily reccommend to anyone.
7 years ago
User profile - Renee Simpson.
Renee Simpson
Went into the show room, looked lovely and neat. Was helped out by a lady named Tarsh, who knew absolutely everything I needed to know and how to make my new office fit out work and be the most functional. I had my entire order within 5 days and I couldn't recommend Tarsh or JasonL any higher. Keep up the great work team!
7 years ago
User profile - Magnolia Cardona.
Magnolia Cardona
My experience with Jason.l furniture was very positive. The product they offered in their online catalogue had all the features I wanted; it was in stock, dispatched within a few hours of ordering, and delivered interstate within 24 hours. What I received was exactly as described online; yes, I had to engage a furniture assembler but that was for an electric complex product that came flat in a box. Fair enough. We should leave that to the experts.
7 years ago
User profile - Magnolia Cardona.
Magnolia Cardona
My experience with Jason.l furniture was very positive. The product they offered in their online catalogue had all the features I wanted; it was in stock, dispatched within a few hours of ordering, and delivered interstate within 24 hours. What I received was exactly as described online; yes, I had to engage a furniture assembler but that was for an electric complex product that came flat in a box. Fair enough. We should leave that to the experts.
7 years ago
User profile - Alexander Kozlov.
Alexander Kozlov
Got one of their office chairs. Pretty inexpensive for the quality and comfort you get. Staff at the store is helpful and nice, call service is also very nice. Although my order was late by a week (someone at their warehouse in Sydney forgot to do some inspection) and it arrived with incorrect gas cylinder, all the issues were quickly resolved by their in-store staff. Now that the chair is assembled it certainly pays for the worries. And 5 year warranty is not too shabby!
8 years ago
User profile - Adam Wilson.
Adam Wilson
Highly recommend using JasonL. I recently called and placed an urgent order and received the goods next day!!! Awesome service and experience! Big shout out to Maddison who was amazing to deal with and ensured our delivery was a priority :) Very happy customer
8 years ago
User profile - Rachel Silverton.
Rachel Silverton
I found Michael a pleasure to deal with. Knowledgable of the range great customer service.
8 years ago
User profile - Rachel Silverton.
Rachel Silverton
I found Michael a pleasure to deal with. Knowledgable of the range great customer service.
8 years ago
User profile - Deb Gant.
Deb Gant
Excellent. Good quality chair.
9 years ago
User profile - Deb Gant.
Deb Gant
Excellent. Good quality chair.
9 years ago
User profile - Anne Droid.
Anne Droid
A pleasure to deal with. We were given exemplary customer service and the product is top quality. I would definitely recommend using JasonL for all office furniture needs, there is nobody else I would use for affordable, top quality product.
9 years ago
User profile - Anne Droid.
Anne Droid
A pleasure to deal with. We were given exemplary customer service and the product is top quality. I would definitely recommend using JasonL for all office furniture needs, there is nobody else I would use for affordable, top quality product.
9 years ago
User profile - Pooja Wadhare.
Pooja Wadhare
Extremely easy to deal with. Amazing Service and exceptionally high quality products. Got our office furniture products on time. Happy!
10 years ago
User profile - Pooja Wadhare.
Pooja Wadhare
Extremely easy to deal with. Amazing Service and exceptionally high quality products. Got our office furniture products on time. Happy!
10 years ago
User profile - Andrew Leece.
Andrew Leece
Fantastic personal service, we wanted everything yesterday at the best price, and they delivered with flying colours! Their relocation management provided plenty of cost saving advice as well.
10 years ago
User profile - Andrew Leece.
Andrew Leece
Fantastic personal service, we wanted everything yesterday at the best price, and they delivered with flying colours! Their relocation management provided plenty of cost saving advice as well.
10 years ago
User profile - Adam Leslie.
Adam Leslie
all my chairs come from Jason L, they send them fast and i click them together quick! what great its they last.. already outlasted the competition chairs!
10 years ago
User profile - Adam Leslie.
Adam Leslie
all my chairs come from Jason L, they send them fast and i click them together quick! what great its they last.. already outlasted the competition chairs!
10 years ago
User profile - Pat C.
Pat C
Quick delivery. Quality products. Affordable prices. But best of all is the service and advice they provided. Don't bother looking anywhere else. 5stars.
10 years ago
User profile - Pat C.
Pat C
Quick delivery. Quality products. Affordable prices. But best of all is the service and advice they provided. Don't bother looking anywhere else. 5stars.
10 years ago
User profile - Corinne Krogh.
Corinne Krogh
The installers are very professional. Quick, competent and very well mannered.
a week ago
User profile - Brad Gravell.
Brad Gravell
My business had a very good experience with JasonL overall. Even when a product was slightly damaged in transit, they quickly rectified the situation. Highly recommend.
a year ago
User profile - Igor A. Aleksandrov.
Igor A. Aleksandrov
Good quality products, which can be inspected first in a showroom. Smithfield sales customer service repeatedly failed to answer the phone and then took excessively long to reply. Also failed to fulfil promises to call back with quotes, after I visited the showroom and made inquiries about custom cabinets. Online shopping experience for in-stock items was easy though.
a year ago
User profile - Igor A. Aleksandrov.
Igor A. Aleksandrov
Good quality products, which can be inspected first in a showroom. Smithfield sales customer service repeatedly failed to answer the phone and then took excessively long to reply. Also failed to fulfil promises to call back with quotes, after I visited the showroom and made inquiries about custom cabinets. Online shopping experience for in-stock items was easy though.
a year ago
C
Carmen Lam
The prompt response and the follow up from the company were amazing! Thanks for the great service! Would definitely recommend to companies which need the service.
a year ago
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