Case Study Reviews

4.9 rating out of 439 reviews

C
Cole A
"A Revolution For Our Business" What do you like best? MyWorks was, simply, a revolutionary change for us as a business. We absolutely love the seamless way it imports orders. And the customer service is top - notch! Review collected by and hosted on G2.com. What do you dislike? One minor complaint is that MyWorks isn't able to place single line items on the bottom of our Quickbooks sales orders, below our bundles, rather than at the top.
2 years ago
T
Tyler S
"MyWorks Sync: QBO WooCommerce" What do you like best? Simplicity of the Mapping function to make sure items are mapped together from QBO to WOO, being able to toggle which direction the 2 way sync goes for a number of fields (Inventory, Products, etc), and honestly the felixibility of all the settings. Review collected by and hosted on G2.com. What do you dislike? We havent quite gotten paid invoices from WOO to QBO in the format that we want with the stripe charge corectly laid out in the invoice. For a while the invoice/books wasn't balancing becuase of how that info was coming through, thankfully there looks to be a few ways to tackle that in the settings. But I feel it can be cleaned up more to make sure the line item detail comes over clearer and the invoice balances (instead of showing a negative for instance and manually balancing the invoice). Also i'm not sure if there is true bundle support yet, but that was an issue in the past. Review collected by and hosted on G2.com.
2 years ago
C
Chris S
"Very helpful plugin. Really helps me reach my goals of a fully automated site!" What do you like best? I like how reliable the plug-in is. I am not a developer so the setup was easy and it makes a painful part of my ecommerce business disappear. Review collected by and hosted on G2.com. What do you dislike? I haven't found anything yet to critize. Overall it is a great plugin and customer support is great if you need them
2 years ago
A
Administrator in Automotive
"Essential product backed by comprehensive support" What do you like best? This tool is essential for integrating my accounting system with my e-commerce store front. Without it I wouldn't have an easy way to keep track of inventory Review collected by and hosted on G2.com. What do you dislike? Some refunds and changes to orders won't register but this could be a limitation of the accounting software Review collected by and hosted on G2.com. What problems is the product solving and how is that benefiting you? I always get good support and a proper explanation for any issues I have, even if it's something that can't be fixed
2 years ago
A
Angela B
"Fast sync for small e-commerce business" What do you like best about MyWorks Sync? It's a serious time saver. I would spend hours synchronizing transactions between my e-commerce shop and my financial program. I need my books to match, especially sales tax, and I have a lot of products. MyWorks Sync syncs my WooCommerce products and sales with Quickbooks Online, so I don't have to. Review collected by and hosted on G2.com. What do you dislike about MyWorks Sync? There isn't much to dislike. When I first signed up with the product, it was expensive for my tiny company. They have since changed their pricing, which benefits me. Review collected by and hosted on G2.com. What problems is MyWorks Sync solving and how is that benefiting you? The company now offers a free version for shops with fewer sales (I need this). They also provide the ability to synchronize transactions with sales tax calculated with Ava Tax. I'm a stickler for keeping my books in order, which helps tremendously.
2 years ago
J
Jeremy D
"Great SaaS for woocommerce!" What do you like best about MyWorks Sync? Myworks plugin and software is easy to use, has great features including 2-way sync using woocommerce and quickbooks online. Competitors do not offer 2 way syncing or limit you in other ways. Review collected by and hosted on G2.com. What do you dislike about MyWorks Sync? We had the plugin stop working once- however- the help desk immediately responded and worked with us until the problem was resolved. (It was likely do you a server environment change). Review collected by and hosted on G2.com. What problems is MyWorks Sync solving and how is that benefiting you? Myworks software enabled us to use 2-way syncing to update inventory from Quickbooks online to woocommerce, and all online orders from woocommerce to Quickbooks online! This nearly eliminates our manual data entry for orders.
2 years ago
R
Rob W
"Makes WooCommerce way more useful" What do you like best about MyWorks Sync? The MyWorks sync plugin has been great. Has the ability to deal with fairly complex WooCommerce product setup and syncing possible. The other options we looked into didn't come close to as capable. Review collected by and hosted on G2.com. What do you dislike about MyWorks Sync? So many settings and options not sure if we're set up or using the system to its full potential. The MyWorks team has been available to support us so getting help if needed is always possible. Review collected by and hosted on G2.com. What problems is MyWorks Sync solving and how is that benefiting you? Keeping financials dialed in with our online business. Syncing WooCommerce & QuickBooks Online is all set with MyWorks. Review collected by and hosted on G2.com.
2 years ago
A
Andrew M
"Makes my life so much easier!" What do you like best about MyWorks Sync? The integration into Quickbooks saves me so much time by not having to manually enter orders anymore. Review collected by and hosted on G2.com. What do you dislike about MyWorks Sync? I don't have any dislikes with MyWorks Sync. This product does everything that I need it to do for our nonprofit. Review collected by and hosted on G2.com. What problems is MyWorks Sync solving and how is that benefiting you? MyWorks Sync has solved my problem with how much time it took to manually enter orders into Quickbooks. The Quickbooks integration has made my life so much easier!
2 years ago
A
Administrator in Marketing and Advertising
"MyWorks is saving us a ton of time!" What do you like best about MyWorks Sync? I love how MyWorks marks items as Paid and makes the deposit into our bank account all in live time. Review collected by and hosted on G2.com. What do you dislike about MyWorks Sync? We can't think of anything at the moment! Review collected by and hosted on G2.com. What problems is MyWorks Sync solving and how is that benefiting you? Marking items as paid, auto-generating invoices, and making deposits from WooCommerce to Quickbooks so we don't have to do them manually.
2 years ago
M
Melinda S.
"The software is so easy to use and their customer service is quick and reliable" What do you like best? How quick their service is for customization. Review collected by and hosted on G2.com. What do you dislike? Nothing that I can think of. All works quite well Review collected by and hosted on G2.com. What problems is the product solving and how is that benefiting you? transferring data from one source to another.
2 years ago
T
Treasurer M
"Makes my life so much easier!" What do you like best? The integration into Quickbooks saves me so much time by not having to manually enter orders anymore. Review collected by and hosted on G2.com. What do you dislike? I don't have any dislikes with MyWorks Sync. This product does everything that I need it to do for our nonprofit. Review collected by and hosted on G2.com. What problems is the product solving and how is that benefiting you? MyWorks Sync has solved my problem with how much time it took to manually enter orders into Quickbooks. The Quickbooks integration has made my life so much easier!
2 years ago
A
Administrator in Wholesale
"Great experience and customer service" What do you like best? Easy to use once you start getting used to it, also good responsiveness when I needed help. Review collected by and hosted on G2.com. What do you dislike? I had to stop using it as our needs changed. Basically we're using Shipstation and needed a connection to extend there as well Review collected by and hosted on G2.com. What problems is the product solving and how is that benefiting you? It was great for connecting our quickbooks and woocommerce stores Review collected by and hosted on G2.com.
2 years ago
A
Administrator in Health, Wellness, and Fitness
"it syncs well with the quickbooks application and makes accounting for the year much faster" What do you like best? It works well with QuickBooks woo commerce integration. Review collected by and hosted on G2.com. What do you dislike? sometimes it does not syn and would have to send a ticket in to get notification on what the issue is and that could take a day or two before a response Review collected by and hosted on G2.com. What problems is the product solving and how is that benefiting you? I have multiple sites that sync with the same QuickBooks it helps solve the issue for accounting purposes.
2 years ago
M
Maria E
"Outstanding sync, outstanding support" MyWorks has been able to map every custom field we use, including shipping methods, delivery date from a plugin, PO numbers and more. We've even had situations where a mapping wasn't already built into MyWorks, and their support team added it as an enhancement for us within one day. The support team is fantastic - they understand our business goals right away and consistently find a solution that works. Our customers place orders through WooCommerce, but our team relies on invoices in Quickbooks to prep and print orders for the next day. We were previously having to manually sync orders over to Quickbooks because of limitations with another plugin, and the delay often caused operational issues. MyWorks has finally let us sync in real time so our team can operate more efficiently and we don't risk missed orders.
3 years ago
K
Kathy B
Totally impressed Pros: Integration went very smooth and the integration does all the real work, freeing up hours and hours for me. Cons: I can't think of anything that would make this work better for me.
3 years ago
M
Marty P
"MyWorks Sync: Efficient, Effective, Accurate Time-saving Package" Overall: Overall, very pleased to have this automated solution in place of the prior tedious and error-prone manual process. Highly recommended. Pros: All of our WooCommerce Orders are automatically posted into the QuickBooks Desktop Pro software that we use for our business management and accounting. Prior to moving to WooCommerce and MyWorks Sync, we had to manually enter every online order into QuickBooks Pro. We now save all of that time and avoid manual data entry errors. While not inexpensive, MyWorks Sync more than pays for itself with time saving and accuracy. Cons: There was a learning curve as we adapted MyWorks Sync to our WooCommerce setup, to our QuickBooks Desktop account structure, and to our business methods. However, the Support team did a great job in guiding us through this and highlighting the proper features and settings to serve our purpose. Really a smooth operation now that we have it all configured. No complaints, but recommend you plan this out early in your WooCommerce deployment. Reasons for Choosing MyWorks Sync: Best match to our technical skills and best solution for our operation.
3 years ago
S
Stephen Price
This app saves so much time, and the support is superb, open a ticket and there they are, great job guys.
3 years ago
N
NaturalGreenHeat, United States
Superb Support this app saves so much time, and the support is superb, open a ticket and there they are, great job guys
3 years ago
C
cnebiker
This plugin has saved me a TON of time! I set this up myself by following the MyWorks setup video which was very easy. After setup, I ran into one issue where a few of my orders didn't sync due to our WP_cron not running. When I submitted a ticket the MyWorks support team was very responsive and I had a solution within 30 minutes! The support team also checked in with me after the issue was resolved to see how things were going. Great Plugin & Support Team!
3 years ago
D
Danielle A
Great customer service! Pros: You can tell them what your problem is, and they will fix it. This makes things simple. Cons: The customer support is initially chat only. I prefer talking to a person. But they respond quickly and are very helpful. Comments (benefits)- Successful
3 years ago
120