Case Study Reviews

4.9 rating out of 439 reviews

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Robert S
"Better than Connex" Overall: fantastic, and to think they started as a taco truck... Pros: customer support live! Cons: wish i found them 3 year ago Switched From: Connex Reasons for Switching to MyWorks Sync: bad software constantly not syncing.
2 years ago
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Lydia Dyson
Our company has used Myworks for years to help sync our website with QuickBooks Enterprise and POS. They have been a great help with setting up our sync and even getting problems figured out along the way. The chat support is frequent to respond and the live calls can help with any bugging issues that may occur.
2 years ago
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Lindsey White
Saves so much time! We started working with MyWorks in April 2022 and WOW - this plugin saves us about 15 hours a month on data entry. As a small non-profit, the cost savings of this switch has really made an impact on our finances and allowed up to refocus our efforts in other areas that are more related to our mission. The support from MyWorks is fantastic too. I was a little intimated to take this project on but with how knowledgeable and timely the MyWorks staff is, I never felt like I was in the dark or had to figure it out alone. Highly recommend!!
2 years ago
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Utopian Seed
Great Customer Service The support process felt a little complex for my understanding of bookkeeping, but the customer support was quick and super helpful and resolved all of my issues. Very impressed. UtopianSeed, United States
2 years ago
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Danno T
"From start to finish, suberb customer support and followup" What do you like best? The set up call was extremely helpful and the technician, Peter, was very knowledgeable. What do you dislike? Reference materials need to take more of a transactional approach. What problems is the product solving and how is that benefiting you? interface with website, paypal and quickbooks Title for your review: From start to finish, suberb customer support and followup
2 years ago
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Fred W
"syncing Woocommerce orders with Quickbooks" Pros: It was easy to install and does it's job invisibly Cons: No cons whatever to say about it, it does everything we want it to
2 years ago
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Stephanie B
Great platform! Amazing People We cannot tell you how relieved we were to find MyWorks to connect our QB Desktop to Woocommerce. The struggle was real just trying to find an affordable option- then add on their AMAZING customer service and kind help (even when we didn't know what we were doing) and it's all gravy. We are very happy with the service. Not having to have an extra seat or pay out of the nose for the simple act of removing duplicate actions is so worth it. Great platform, very highly recommend -- to be honest, I would recommend just on the customer service alone, all of these people are amazing.
2 years ago
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Widefoot
Works Well I use the plugin to sync from Woocommerce to Quickbooks Desktop. I was intimidated by the price, but once you get to a certain number of orders a month, it saves you so much time that it is absolutely worth it. Support has been great for any issues that I have had. I would recommend this plugin.
2 years ago
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Cartoons
So Pleased I wish I had found this earlier! I have saved SO much time, entering the orders by hand. I am thrilled with ease at which, even I, could implement MyWorks. I have Trade and Retail. MyWorks is able to distinguish these, which is an added bonus. The helpdesk is very helpful and punctual with their replies. Still getting my head around bundles and variations but confident I will get their with their help.
2 years ago
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Fishtown
Really helpful with complex cases and issues Very great app and a great team that helped me through TONS of issues. I kept thinking at some point that they would say that I'm too big of a problem customer and kick me to the curb, but they never did. Really happy with these guys, 1000x better than Connex.
2 years ago
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jlrespada
Support is responsive and helpful. Looking forward to the support call in a few days to get our integration and setup complete. MyWorks support and service has been very responsive in the meantime. I believe this is an auspicious beginning and I look forward to finally getting our offline business into ecommerce territory. The integration with QuickBooks is key.
2 years ago
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coxcomb
I should have done this ages ago! I wish I had implemented this plug-in a year ago! I had avoided adding it earlier because I assumed it was going to be a nightmare of syncing and figuring out what products I did and didn't want to sync... and it turns out it fixed half the issues I was having with Woocommerce inventory counts and made my job a whole lot easier. Custom mapping that I had wanted to do for ages for stock now just "works". Support was very good and responsive. Very happy with the plug-in, works well. Not all options were obvious in configuring, but support pointed us in the right direction and once these issues were sorted it was a major boost to our business.
2 years ago
Verified User in Wholesale
"Reliable, customizable, responsive support -- perfect for our business" What do you like best? Extremely customizable settings, quick integration in real-time, no compatibility issues, and responsive staff when I have a question. Review collected by and hosted on G2.com. What do you dislike? No downsides -- I just wish they had more platforms we could use the software with for QBO importing. Review collected by and hosted on G2.com. What problems is the product solving and how is that benefiting you? Moving orders from WooCommerce to QBO and being able to line up the products, customer accounts, invoices, invoice line items, etc. all exactly as we need to for bookkeeping/accounting, inventory, etc.
2 years ago
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Damien V
"Must have for WooCommerce and Quickbooks Online" What do you like best? I like the ability to customize my work flow. Automation for syncing ECom orders and Invoice Generation in Quickbooks for B2B Support is amazing as well! Review collected by and hosted on G2.com. What do you dislike? I've had a couple of instances where the sync has stopped for Invoices. Had to disable the plugin and enable it again. Review collected by and hosted on G2.com. What problems is the product solving and how is that benefiting you? Saving me from duplicate order entry for invoice payments.
2 years ago
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Verified User in Consumer Goods
"Fairly straight forward to set up and outstanding customer service" What do you like best? Ability to change order information and push the changes to Quickbooks Sync inventory from Quickbooks to Woocommerce Review collected by and hosted on G2.com. What do you dislike? No large bulk push of products Error Log doesnt always have enough information to fix the push errors Review collected by and hosted on G2.com. What problems is the product solving and how is that benefiting you? Linking Quickbooks to Woocommerce (inventory and new orders). This cuts my accounting time in half and has everything up to date in live time
2 years ago
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Michelle K.
"Made My Work Load Less Stressful" What do you like best? MyWorks took a lot of stress off me managing the inventory for my website. My website is now linked to Quickbooks so I don't have to spend most of my time updating my inventory manually or having to refund for out of stock inventory. This is worth every penny. Review collected by and hosted on G2.com. What do you dislike? Took me some time to get it linked but once we figured it out, it was pretty self explanatory. Review collected by and hosted on G2.com. What problems is the product solving and how is that benefiting you? Linking my inventory from Quickbooks to my website and took the headache of manually entering inventory levels in the website.
2 years ago
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Kerry S
"Incredibly Happy with their Customer Support" Overall: The product works well 99.9% of the time, and the other .1%, they have an AMAZING support team that helps resolve the issue quickly. Pros: Honestly, their support team is the best part about this product. We use MyWorks Sync to integrate our WooCommerce orders with our QuickBooks account, and it gets the job done. I think the fact that I hardly have to think about it speaks volumes of the product. But the best part is, their team is incredibly knowledgeable of all things WooCommerce related, and they go above and beyond to help resolve issues quickly. 10 stars all around!! Cons: I don't have any issues with this software.
2 years ago
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FlashpointSystems, United States
MyWorks Software 09/16/2022 I use MyWOrks Software to sync my web site with QBO. Excellent product and great customer support
2 years ago
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Agnieszka W.
"Must-Have for every woocommerce business." What do you like best? Simplicity. Once its integrated, runs smooth. Review collected by and hosted on G2.com. What do you dislike? It couldn't be better for my needs. It's great as it is.
2 years ago
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Cassie C
"These people are amazing" Overall: Fantastic. I'm very happy. Pros: We gave this plugin a shot after a recommendation from our tech team, and we love it. It took some time to get our settings correct, and then we had issues with the site talking to the plugin properly but the tech support team was incredible. I never would have expected this level of service for the cost of this product. I'm impressed and very happy. They solved my issues and we are up and running smoothly. Cons: The plugin did have difficulty in the beginning, in particular with bandwidth use and queue sync. But these were solved by the tech team.
2 years ago
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