Akitalo W
My subzero freezer Was not keeping temperature. I called the company and they came the same day. A certified technician came but it was a complicated job. Finally John the owners came to fix it himself. My Subzero Repair was tricky and took them at least five hours over 2 days. John took it as a personal challenge to make my subzero freezer work! He had to come back the next day but he managed to fix it. He did a great job and overall the price was reasonable for a repair of a subzero ( I never thought I would ever say that phrase!) He could have charged more because freezer are a necessity during this pandemic, but he didn’t. I would highly recommend them.
2025 update: I called and they came the next day. They serviced my subzero and did a great job! The technicians were polite and respectful. It wasn’t inexpensive, but I have a subzero and it’s part of ownership I hope I don’t have to use them again anytime soon but if do, I will be calling them again!