julie starke
I had the good fortune to speak to JAY who talked me through the whole process of buying a new electric scooter for my son as his old one of only 10 days of use was stolen while lock up. I was looking at a scooter with a key lock. We discussed one that was $1800 with everything I wanted but it weighed 30 kilos, a bit heavy but ok. He next asked all the pertinent questions as I was not knowable about electric scooters. He then started talking about this now scooter that did not have a key lock but could be locked from an app on you phone which was less expensive but had al the features required for hills and was inly 18 kilos so did not have to be super man to carry it up stairs when required. He email me all the states for the 2 scooters while I look at them he went and called one of your technical experts to make sure he was giving me the correct information about the security of these scooters as that is my main objective of purchasing one. He came back to tell me yes with the app you can lock the scooter and only you can unlock it. For extra security I spoke to him about locks and was abused that the U lock is one of the best bolt cutter will no cut through it. So after digesting all off this information and speaking to my son who lives in Brisbane while I live in Cairns decided to by the scooter with the app for security and its functions also bought the U lock. I am very happy with my purchases as JAY did not try to lead me towards the most expensive product but the one that he thought was best for my son. I really appreciated his time as I have no knowledge of e scooters. Please thank him for his patience with an old lady and maybe a box of chocolates. Thank you Julie Starke