Australia's #1 Scooter Store Since 2008
Gabrielle lucana
Thankyou to the team at Scooter Hut Fairfield there amazing service ability to answer questions and warm and friendly approach was op notch. A
Craig Prince
I would like to give a BIG shout out to Scooter Hut-Balcatta, especially Josh for his outstanding and friendly customer service. Last Sunday, I had a issue with the controller on my Kaabo Mantis Pro, where it wouldn’t turn on after I charged it the night before. I took it to Scooter Hut-Balcatta that morning for a warranty repair and today, less than 48 hours they rang me to say that my scooter was all fixed and ready to pick up. They replaced the controller and gave it a service. Thank you Scooter Hut for your amazing fast service and I commend all the team. I was really worried I wouldn’t see my Scooter this side of Xmas. Signed a very happy customer. 👍🙂🛴👍🙂🛴
Alex Ramsey
Excellent service from skilled technicians
Auden Laurance
Quick service, nice interior layout and easy to see stock. Clear prices and very friendly staff to help with all enquiries. Sold me exactly what I was looking for with no attempt to upsell which was appreciated
Melinda Dye
I received great service when purchasing my daughters scooter. I even received assistance regarding a scooter I purchased elsewhere.
Ebony Todorovich
Extremely friendly and helpful manager!
shady G
I had a pleasant experience at this place. All the guys were friendly. I was helped by a guy named Jack, although I would say he needs to work on his sales pitch a bit , he was really helpful, knowledgeable and gave my wife and I a demonstration of an electric scooter. I will definitely recommend you guys and will be back in the new year for a few scooters.
Fengji Luo
Great scooters.
Luke & Kristen Havinga
Staff were very friendly and super knowledgeable and helped me purchased exactly what i needed. Thanks!
Sean Perera
Helpful staff and knowledgeable service!
Daniel Briglia
Scooter hut Fairfield is my local go-to for my Kaabo spares and maintenance.
Massimo got me out of trouble on a day that just wasn't going my way. I'd already started work early that day only to kick it off with a leaking water pump that decided to spontaneously give way on my car. After dropping that off halfway through my shift, I rushed home and jumped on my scooter knowing I'd not been using it because of the low tyre tread. Not having any other transport option I took my chances and rode back to work. It got me there, but it didn't quite get me back. I ended up with a puncture about 200m from the Fairfield store as I tried to inch out the last bit of life in my tyre.
I managed to limp/sprint there after they'd already closed but he still answered the door and managed to get me what I needed to get me on my way.
I carried out a little pit stop of my own at the store and I was back in action. Had it not been for his personal assistance, I would have had a very long and slow walk home.
Very much appreciated!
Devan Botheras
Staff were super friendly and helpful. They setup and charged my scooter before I came in and paid. I will definitely return for any help.
Cerys Hawkins
Exceptional customer service from Dani.
My shipment actually got sent to the wrong address. I'm in business too, this happens from time to time, no issues there.
The main thing is how these type of things are rectified. Once made aware, Dani followed it up right away, kept me in the loop, got the freight back and re-shipped out via priority, and has now been delivered in time for my nephews first birthday.
Nicole Griffiths
Wonderful customer service. The staff couldn't be more helpful to get the scooter I wanted delivered to my home in Sydney. And it arrived within a week.. Very happy customer!
Hiam Sankari
great customer service, very nice people and even got my hoverboard gift wrapped for free! overall amazing place, definitely recommend!
Matthew Shaw
Had a great time getting my new electric scooter, Adam was a very helpful and proactive young salesman, eager to help and full of information. 10/10
Edward Lucas
Super friendly and helpful staff sold me what I wanted didn't try to upsell me i really appreciate that highly recommend
Bel S
Very helpful and friendly staff. They took the time to explain all the different types of scooters available. Explained that we could return the scooter if our child didn’t like it. Highly recommend Scooter Hut.
Rachel
Amazing customer service from Kareece, great explanation of everything and super helpful.
Shimaa Halima
I love the experience of buying from here, I made an online purchase and requested a surprise gift note to be written on each scooter and I was so happy to see the notes when they arrived, my kids loved the note and are enjoying their new scooters. My daughter had another scooter that used to make her fall and trip all the time. Scooter hut scooters are much better and more stable on the ground, my daughter feels confident riding it, knowing that it won't make her trip