Australia's #1 Scooter Store Since 2008
Kevin Miller
Ive worked in retail for 35 years and primarily in Parramatta in independent owned shops..myself i owned a Record Shop..
I rang Joel..at Scooter Hut..this morning for advice for 11 year old son..for a Lockdown present
So my son and i spoke to Joel..
He gave us advice and options..
The phones were going nuts..
I didnt waste time with stupid questions as they were flat chat..
We will take it
And yes last one was display model..
Joel thought i might go Oh No..
He serviced it..there while juggling calls, invoices etc..
My son gave me a massive hug because he didnt know i was taking him there..
Told Stewart Manager..
Joel was great
And it was his 1st day back
Get home and son says he is " Stoked"
People ignore last review posted with 1 star
These guys didnt deserve it
The 1 star reviewer sound like a complete .......!
Im sick of 1 star reviwers making small businesses write apologies..
You are better off without those people and especially when people are tyre kicking on the phone..
Remember 35 years i serviced the public..
If you didnt get the answer you want.
Move on and find another business
Thats the problem with Google reviews
It gives knuckleheads a voice
I will recommend Scooter Hut PARRAMATTA,
To all my School Parent Friends
As Im a Stay Home Dad now
Good on you Joel and the rest of staff
You were all under the pump..just doing their job..
And Sales Managers stop kissing a.., for 1 star reviewers..
And reward your staff for their hard work, as most satisfied customers dont leave reviews..
They will be returning customers
But I wanted to point out 1 star reviewers should be ignored if most reviews are above 3
Thanks guys
KEVY..
sotiris vorlow
Great service and very helpful in selecting the right gear.
Simon Kennedy
Great staff. Very helpful with my 11yo.
Roy Padlan
These guys know their stuff. My family and I went to this place to purchase our first set of scooters and we were advised on the best ones for us and the family.
We were looked after very well by the team led by Stu and no question was too hard for them. In fact, we even got a better model than the original ones were looking for
I will definitely come back again to these guys for my next scooter purchase. Do yourself a favour and don't go anywhere else.
Jaydon wilcox
Gimp
Nikki Cooper
Awesome customer service from Lachie at the East Malvern store.
Michael Tuton
Service is brilliant, staff were extremely helpful and patient. The store was very busy and they did a great job helping everyone there.
steve boga
I want to express how fantastic the service at scooterhut fairfield was today, in these very very hard lockdown times most stores just cant or wont help you. Massimo and Caleb were extremely helpful today and gave me some great advice on which scooter to get for my daughters. I cant wait to visit the store in person.
Wendy Dobson
Over the past few years, Ben has been incredibly helpful to my guys. Thanks Ben.
Jonathan Bray
Friendly and helpful experience, they suggested a better product more suited for my needs for what I originally intended to purchase and Im very thankful for that.
Mark S
Only sell quality scooters so don't expect kmart pricing. Great service and my daughter was very happy with her scooter which is built to take a beating.
The Drayk Podcast Show
Manager was very willing to go above and beyond his customer service. And I am very content with my new OKAI scooter.. thanks Newtown.
nebulae1992
good service
Linda Eyers
Friendly, helpful service
Mariann Fehily
Wonderful crew to deal with. Nothing is too much trouble. They'll have your back on service and repairs.
A lot of people ask me about having a E Scooter, I love my G 60 but I tell them go to Scooter Hut, they will fit you to the best choice. NEVER buy a Scooter online..you'll regret not having a great team ready to help..and you will need help.
Thanks BJ, Brendan, Emily and Chris, you guys ROCK.
Vicki Catchpole
Helpful & friendly staff over the phone. Easy Click & Collect. Scooter was already charged enough to have a quick ride. Great birthday present!
James Renton
Great friendly service with good knowledge of the Scooter world
Carolann Leeder Richards
So happy with your service
Casey Butterworth
Excellent service from beginning to end. Very easy to navigate website and Angus very kindly delivered the scooter straight to our car. My daughter loves it, great price and quality.
Idol Arth
I've been riding Beam and Neuron for all my commuter life, and I decided to purchase my own scooter since that's my main mode of transport. I would like to say thank you to Lleyton for providing great customer service, the explanations for my new ride Ninebot! The demo of how to start the scooter, clip n fold, and functionality is 100% on-point. Aside from that, I am happy that he explained the warranty and recommended servicing for my scooter.