Donna Carless
I just had the most amazing customer service. On the night before Christmas Eve I ordered 2 different package deals for scooter parts and wheels to make a complete scooter for my Grandsons present. I contacted customer service to see if I was able to collect this on xmas eve somehow and Adam rang me the very next morning to arrange pick up from their warehouse, I received a call from a lovely young man named Jai?? he explained that they were closing at 2pm and when I said I wouldnt be able to make it by that time he took the initiative to deliver it in his own time to the Robina store so I could collect it, this was well above his workplace duties and I would like to commend him for this amazing customer service, my Grandson was one happy teenager xmas day because of this and I think this service needs to be acknowledged by Scooter Hut, this was my first purchase with your company and I am one happy customer who will always purchase my Grandkids scooter parts from you.