Rob Furber
I went into Youles motorcycles this morning to get help with fitting a Sena Comms unit and recently purchased new cheek pads from Youles. I was greeted by Vanessa ,Aidan and Sam at the reception who were immediately attentive. Vanessa took on the task, firstly she asked if I wanted to get a coffee while she got on with the task in hand. Her diligence and expertise shone through again this morning, not only did my new helmet get sorted properly, at each stage of installing the Comms system Vanessa explained what she was doing, how things worked and what to do if I needed to sort anything myself. She also explained, demonstrated and fitted a new Pinlock to my Shoei Helmet. The outstanding service and professionalism here is awesome and Youles staff set an exceptional standard of customer service. Vanessa thank you for your professionalism, expertise and patience, your diligence and support to your customers reconfirms that Youles remain the Premier motorcycle dealership in Greater Manchester by some distance.
Thank you again !!