Joe Ashworth
Absolutely horrendous workmanship. I took my Street Triple in for some insurance work and a service a while ago. Picked it up, rode to my girlfriends and noticed the dash was flickering as I pulled up. The bike wouldn't start after that. Called Triumph and they weren't interested, not even an offer to pick the bike up and bring it back to the shop, obviously I couldn't ride it there.
Resorted to having to call my best friend who's a mechanic to come out to the bike. After about 20 minutes of troubleshooting, he noticed the alternator had been unplugged and not plugged back in. How an official Triumph mechanic could miss something like this is beyond me. Surely it should be part of pre-delivery checks? It makes you wonder what else they're missing.
They had initially failed to notice that my left mirror was broken and thus it was not included in my insurance cost breakdown, leaving me out of pocket. The total cost of repairs and service came to approximately £1000. They offered to rectify this for free after this debacle, but were initially intending to charge me for it.
I should probably also mention, Triumph have also locked down the ECU on most bikes, probably in an attempt to force you to bring it to official garages to diagnose and turn off the service interval warning wrench. I'd suggest looking into TuneECU & an ELM327 OBDII adapter as an alternative if you need to diagnose your own bike, as no doubt they'd charge you to even plug your bike in to diagnose the fault.