Brian Chapple
We recently purchased a car fridge from your Burleigh Heads store and after unpacking it, fitting the transit bag and switching it on, we found it to be noisy with a "rattly" sound. I checked around the transit bag in case we had fitted the bag incorrectly and discovered the fridge had panel damage on one corner. I rang the store and without hesitation the staff member told me they will replace it. A week later our replacement arrived and we went to the store to swap it over. We thought that the easiest way to go would be to swap the fridge lids over as we had used the supplied velcro tape on the original one, and swap the accessories so the store would have the leads, manual etc. in the original packaging. But the staff wouldn't hear of that, instead swapping our entire fridge and the transit bag. To me, that is service above and beyond what I have come to expect these days, leaving me most impressed with the service shown to us. Many thanks Tentworld Burleigh Heads, you can be certain we will happily recommend your store to our friends! 5 stars from a very satisfied customer!