I have been coming to this veterinary practice since last October. I have always bought the same dog food from them as instructed by the vet. I waited for over 20 minutes whilst the person who worked there argued with me over what dog food I had been providing my dog - basically stating that it wasn't what I had bought in the past and that basically, I am a liar. After refusing me the right to buy the regular dog food I have been buying for nearly a year she made me walk back home to get the empty dog food bag just to be able to prove to her that I had been buying that dog food all along! Can you believe it, absolutely appalling. Only to come back and show them the food that I have been buying since last year. Not only that I received a half-hearted apology and was also charged £35 for the insult, not £24 which I have been paying in the past. Disgusting service, unprofessional and terrible attitude towards people, hate to play the race card but I highly doubt for one minute that this woman would have behaved so rudely and insulting towards a white person. I will be taking the matter further. AVOID!