I had been using Goddards at Highbury for some years. there was a marvellous New Zeand vet there who was so kind when we had to have our Basset put to sleep. Then he left, and a new vet came in. I got the feeling that she was totting up the bill while talking to you. Without my prompting, my neighbour said the same.
So I now take my elderly dog to the Walthamstow branch which is much farther away, who are more as you wish a vet to be.
But it is private medicine, and the bills have been painful for me as a pensioner