I'll preface this review with the fact that I'm still in the process of ironing things out with insurance and have yet to hire anyone to complete the work. That said, Chimney Saver Solutions made such a great impression when they came out to do an estimate that I wanted to write a review. I had already had several competitors come through to write up estimates, and Chimney Saver Solutions' inspection was much more thorough. Even though putting a camera up a chimney is much more time consuming than dropping one down, Garret and Jake took the time to do it as the chimney cap didn't allow easier access. Their competitors didn't .
Garret and Jake were very mindful of leaving my house in the same condition they found it. They answered my questions, anticipated questions I didn't know to ask, and explained everything thoroughly. I peered over Garret's shoulder to see the inside of the chimney on his iPad, and made a general pest of myself. Through that, Garret was a complete professional.
One small detail that made an impression on me was that every time Garret or Jake walked through my back door, they both wiped their feet on the outdoor mat and the indoor rug. Now no one would ever accuse me of keeping an immaculate house, but Garret and Jake both treated my house as if it were their own.