When I called Chimney Saver Solutions to inspect our chimney before we got a new oil boiler, I didn't even know that there were two separate flues and that the one for the boiler was dangerously damaged! When I called them, I got an immediate appointment, the inspector came out and was so friendly and professional, took the time to explain the chimney to me and showed me photos and camera footage of the inside so that I didn't have to just take his word. My insurance adjuster didn't want to pay for the work, but the inspector from Chimney Saver Solutions communicated with them on my behalf and showed them why it was indeed covered by homeowner's insurance. Everything went smoothly and according to schedule, and my new chimney sleeve has a lifetime warranty. My family is safer, and I know that if we ever need chimney services again, we have a company to call that we can 100% trust.