I was referred to Sam Ivy by my vet after my Havanese puppy started showing a lot of aggression against all the members of our family. We first met with Claudia who went over the whole Sam Ivy philosophy and all her knowledge and concern convinced us to give them a try. Frankie was assigned as our trainer and she completely changed our lives! Her patience, comprehension, flexibility, confidence, and experience made our training sessions fun and extremely successful! From the beginning, we saw great results in our puppy, and towards the end our little Sam was a completely new, well behaved, and loving dog. Thank you Frankie for helping us and for giving us the tools to continue to bring out the best in our puppy!