Felt mess around & pushed pillow to post, there was no compassion from the staff at reception & the veteran that saw my dog, made me not to leave her, so took her home with 24 hr care where she now is on the mend because of me, all what happen was my dog was put in a lot of stress because all what was happening going to one places to another, absolutely disgusting at Walthamstow vets, will never go there again, Felt like it was all about money