I had a great experience getting my new (used) bike from Lucky Penny. I was helped immensely by J.R. as soon as I arrived the first time. He was very knowledgeable and answered all my questions. I was looking for something in particular ... See More
I had a great experience getting my new (used) bike from Lucky Penny. I was helped immensely by J.R. as soon as I arrived the first time. He was very knowledgeable and answered all my questions. I was looking for something in particular and after explaining that to him, he didn’t pressure me to buy something bigger or better or fancier. means a lot to me. He helped me a lot with information and he was really very informed about all the bikes, not just the Harley’s. It’s not like some shops where the customer may be made to feel intimidated or made to feel dumb by the staff or pressured into buying something else, just because that’s the preference of the staff or that employee. No it’s the opposite here.
Second trip over I was helped by Danny, who was also great. He helped me out getting my new bike out and all ready to go when I left with it. I stopped by yesterday, a month later - just to say hi and check on a merchandise order. I met Ashley who assisted me with that, and also gave me some other information I was looking for. She was very friendly and awesome to talk to about motorcycle riding. The staff here is very pleasant, welcoming and nice.
It’s been a very positive experience dealing with Lucky Penny, and I highly recommend them!
6 years ago