Google Reviews

User profile - reen bean.
reen bean
Went to their HQ in SS2 today to get a battery replacement for my IP12 Pro. Excellent service by the technician, I must say. They were really thorough by checking every single feature and function are working properly. The battery replacement took about 1.5 hours to be done, and it was done on the spot. Definitely faster than Apple Service Centre. Enquired with them first before coming to secondlifeasia and it will take 2 weeks just to get the battery replaced! And Apple wont provide any replacement phone which means I will be phoneless for 2 weeks. So not ideal. So yes, SECONDLIFEASIA DEFINITELY RECOMMENDED! FAST SERVICE, EXPERT AND FRIENDLY TECHNICIANS!
2 years ago
User profile - Wei Seng Leong.
Wei Seng Leong
Reasonable pricing with speedy service. Helpful and friendly staff as well. Overall a great experience for me
2 years ago
User profile - Dandy Seng Du.
Dandy Seng Du
This is my second time fixing my I phone at secondlifeasia. The service and the the quality of the spare parts are really really incredible the spare parts are original Apple product as well .They do put so much effort to maintain their call values. The prices are reasonable. Will I come back in future? Yes, I will definitely do.
2 years ago
User profile - nick tan.
nick tan
definitely a place to fix oow for your iphone.
2 years ago
User profile - Nilson Teoh.
Nilson Teoh
Recommended place to have fast battery replacement job with genuine part. Highly suggest to those need urgent repair.
2 years ago
User profile - Theresa Lam.
Theresa Lam
Probably the best Apple authorised repairer in Malaysia!
2 years ago
User profile - Tuck Heng Leong.
Tuck Heng Leong
Recently my ip13 pro max experienced the Green Screen of Death where the whole screen suddenly turned green/yellow for no reason. Totally unable to use the phone. Took it to Secondlifeasia & Kenji attended to me. Despite my frustration about the phone, he took time to patiently explain to me. What I really liked was that he didn't just advise me to replace the screen. He offered to try another method first to restore my iPhone. Even though he the chance of success was not that high but I appreciated the gesture. In the end I had to replace the screen but the overall experience with Kenji & Secondlifeasia was very good. I felt they really try to understand the customer to offer the service they need.
2 years ago
User profile - Kenneth Ho.
Kenneth Ho
Very friendly and professional, will probably go again. Highly recommended.
2 years ago
User profile - ezriq razak.
ezriq razak
Really appreciate for their services and results.. superb..
2 years ago
User profile - Wooi Zhi Sim (Frederick).
Wooi Zhi Sim (Frederick)
Satisfied with the service there, drop my apple watch for simple fix and get it done within 1 hour, highly recommend services there.
2 years ago
User profile - Syafikah Firdaus.
Syafikah Firdaus
Good service, smooth process. Only took less than 1hr for battery replacement & staff very friendly
2 years ago
User profile - Darshillan Ramachandran.
Darshillan Ramachandran
They saved my Macbook Pro that had water ingress. Phew... Such a life saver and they did an amazing job to fix other things.
2 years ago
User profile - Julia ramli.
Julia ramli
Staff was helpful and friendly. Service was very fast and efficient
2 years ago
User profile - Boh Chu Yap.
Boh Chu Yap
As an ex- Apple Service Technician, all repairs were done professionally and quickly. Recommended for all Mac and iPhone repairs.
2 years ago
User profile - Thinesh Raj.
Thinesh Raj
I was attended by Dion to swap the old HDD to a new SSD that I was previous using externally. The swap was done quick and upon collection, Dion went through the iMac to ensure everything works and shared some useful tips to increase the longevity of Apple devices. Also from my survey, Secondlife's rates are of one the most reasonable ones with great service. Definitely coming back if i have any problems in the future with any Apple devices.
2 years ago
User profile - Alvin Kuan.
Alvin Kuan
Perfectly and Professionally done replacing my iPhone Battery, within 2 hours!
2 years ago
User profile - Eric Siew Chi Leong.
Eric Siew Chi Leong
Good service and nice explanation!!! Good Job Today i pass my iphone X for repair, the staff fix it and did not charge , the service is good and staff is friendly!!!! Thanks Kenji!!!
2 years ago
User profile - Alvin Chan.
Alvin Chan
Changed 1 x iPhone 13 mini's battery and 2 x iPhone 7's batteries here. One of the worker here - name: Kenji, he is very responsible and been very patient to answer all my questions. Personally, I feel the price and charges here is fair enough. Battery came with 1 year warranty. They are professionally providing repair service for apple's products. High recommended for all apple's product users.
2 years ago
User profile - jeremy z.
jeremy z
Super Professional, Super Friendly and Super Helpful!!! Went in there with a problem with my computer starting up. Spent almost half an hour fixing and educating me on my mac, got it fixed, and the craziest part, he did it for no charge! Thank You So Much, Lifesaver! Kudos Secondlifeasia...
2 years ago
User profile - Pure Land.
Pure Land
I went in for a quick battery change but this review is for the extra mile from Dion who helped me organise and optimise storage on my Mac & iPhone during his spare time. I am thoroughly grateful to him for the knowledge sharing on how to effectively and efficiently use my 10 year old Mac!
2 years ago
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