I have a degree in electrical engineering and have been a patent lawyer for my entire career. I have worn hearing aids for 18 years from numerous manufacturers, including Oticon, Starkey and Phonak. I started wearing Earlens aids in April 2023, my 7th pair. I have learned from my experiences that hearing aids are hardware and software medical devices, which require multiple visits to obtain optimal performance for the user. It is important to treat hearing loss at its earliest stages. Recent scientific studies have shown that untreated hearing loss can contribute significantly to cognitive decline, including dementia and Alzheimer's! I have received wonderful technical help in all my appointments, since I first started learning about Earlens hearing aids. The service and help I received from Dr. Michelle Inserra, an Otologist and Medical Director, and Audiologist Joyce Crawford has been amazing. They are both very focused on the details of my settings and features of Earlens aids and the quality of my hearing capabilities. They go beyond just "OK" and look for every way possible to continually optimize my hearing capabilities. They have adjusted numerous aspects of the aids, including having components remade for a better fit or improving the quality and clarity of speech, all of which have contributed to the improving quality of my hearing. I greatly appreciate the enthusiasm they have in getting me the best performance possible. Everyone I have met and spoken at length with at the company, including, the Chief Operating Officer, Connon Samuel, and the Chief Technology Officer, Drew Dundas, all have that same level of commitment. They both have required hearing aids for several years and rave about the quality of speech and music they enjoy with their Earlens aids, which they found in no other hearing aids. Many users think that on first wearing the aids, that is the best hearing the aids are going to provide. That is totally not true. Obtaining optimal results from any hearing aid generally occurs over time, with small tweaks to the software and hardware that can be made. I am always looking for the best hearing aids on the market and none come close to my Earlens aids in speech, music, and noise reduction quality in many different indoor and outdoor settings. Because of the patented vibration technology used by Earlens, (not available in any other aids, all of which use acoustics), my hearing frequency range has improved significantly. I am now able to distinguish similar sounding consonants, which with other aids was not possible. The simple non-surgical placement of a tiny lens on each eardrum and sending the vibrations in human speech and music to each eardrum from a behind-the-ear device that looks like all other hearing aids, the wearer is able to enjoy an enhanced hearing experience, not available in any other aids on the market. I highly recommend Earlens hearing aids to anyone seeking the highest quality hearing aids and services on the market today!