Carol Eikenberry
The work was done well. The service men were professional. The only problem was the billing. I received an estimate, but it was only verbal, not written. When the job was complete, I was asked to sign off on the work, the estimate that I never saw, and the final bill. The plumber was not able to provide any detail of the charges on his device. He requested full payment and signature. After much discussion, the plumber reduced the final total by $200. I paid and was promised that I would receive an invoice/receipt by email. After two days, I called, was transferred around and was promised a detailed receipt. After two more days, I called again, and finally received a receipt without much detail.