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ML Stark
The technician was nearly 1/2 hour late to appointment. I responded with e—mail expressing my disappointment. Work commenced immediately after briefing (necessary because tech assigned to job was unable to work the assignment). The tech ...
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Karina Summer
Hired through thumbtack. The company was responsive and prompt. The only reason I leave a lower rating is that the tech wore his mask below his nose and when my mom mentioned that, he said he didn’t believe in COVID. Luckily she’s vaccin...
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Rachel Paine
We had a burst pipe leading out to the exterior spigot. Plumber repaired piece of piping and replaced exterior faucet. I wasn’t present for the job but I am not impressed with the work done. The base trim has been cracked- and even looks...
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Caelan Thomas
$75 just for the plumber to show up. Wanted to charge extra to access the crawl space. Was told I would get a quote the same day and ended up getting a quote 12 days later. Would recommend a smaller local company that doesn't charge you ...
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Rochelle Perez
1800plumber is parked outside my apartments working on a project at 8:40 on a Saturday night. There was only one open parking spot adjacent to my apartment. I politely asked him to move, he looked at me when I said "excuse me, this is th...
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Debra Ronsvalle
While very polite, the $394 hour went like this: 15 min - discuss the work wanted, 10m -plumber outside talking to a friend(not on the job), 10m gathering equipment in truck, 20m - doing work then putting materials back in truck and 5m f...
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Herschel Lamb
I was outraged to receive the work estimate of $2,029.00 for installation of a 38 gallon water heater. The estimater initially said my supply line was leaking and said it would cost $800.00 to replace it (a $13.00 part). The leak was act...
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Michael Schoonmaker
They were supposed to be at the house between 8am - noon, at 3:30pm I get a text they are on their way. At 4:15pm still a no show. That would be over 4 hours late from the latest they were supposed to be there. I had to call to get updat...
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Ryan Pottle
2 1/2 hours late for an appointment. Wanted to charge $500 for auto coupler replacement. Part is $20 time is 15 minutes to install.
Mark Meek
What a rip off! Totally unprofessional and charged twice the rate during normal business hours. I will never do business with them again.
Jeanne Robinson
We unfortunately cannot recommend this business, as it cost us over $500 to have minor leaks repaired on two sink faucet handles. The plumber arrived but did not have the proper materials to do the repair (despite our fixtures being fair...
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Ciaran Connelly
The person who scheduled the visit on the phone did not disclose that their 2-hour minimum was $500. Only after the actual plumber arrived (at a minimum $75 fee) did he confirm that the job I'd requested (replacing the valve in the toile...
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Tim Deggendorfer
Prompt, but EXPENSIVE. Charged $190 to diagnose a leak and $443 to repair.
On-site for 2.5 hours. Some of the 2.5 hours was spent at the hardware store.
Plumbings a good gig at $253 per hour.
chas f
Consumers be aware...this firm charges for plumbing estimates. Additionally, no services were rendered merely seeking an estimate regarding a leaking outside fwcet. Also, the receptionist called 3 times to harrassing me for money. Advise...
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Grace H
They came to my house for a free estimate. Used my water to test the drain. Then he closed the hose and not the water. So thanks for wasting water. I turned it off after few hours. This company doesn't know how to turn ofd water. Doubt t...
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Daniel Spikes
The removal of a hot water tap was done well. The tap that was moved wasn't checked for leaks afterwards as the technician didn't turn the shut off valve on when done. I turned it on the next morning and had a flood in the kitchen. He re...
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Ana Huang
My repair was very simple. I had a gash on my bathroom sink drain pipe. The repair was to cut off that section with the gash, and then add ABS pipe. It was cut, glue on the new sections. Tested the running water, was draining slow, and s...
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Mike Martinez
Overall an awful experience. I had to schedule 5 different appointments for a very simple job. I was cancelled on twice after the appointment window had passed (one of the times they cancelled an hour after they said they were on their w...
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Anna Grappe
The technician was professional and on time. However, I believe that I have been way overcharged. I was charged $938.07. Beings that the amount seemed to be very high, I asked how much was for the faucet and how much for the installation...
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Juelia Kinney
The technician called and said my garbage disposal needed to be completely replaced along with the the lines. I said I just replaced it a few years ago and that was pretty shocking news and if he knew what happened, he said he didn't and...
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