Northeastern Chimney
4.8 rating out of 432 reviews
  • Glenn Cantwell (5/5)
    9 years ago
    Chimney was cleared of a nest and cleaned. The job was done well and the house was clean. Andy was on time and prrofessional. Andy answered all my questions and was very courteous. Also, the office staff communicates well and returns your calls. I definitely recommend Northeastern Chimney.
  • Robin Dressler (4/5)
    9 years ago
    Representatives Gary and Ray were friendly, timely and provided a lot of detailed answers to my questions. I appreciate the comprehensive service that Northeastern Chimney provides.
  • russell jopson (5/5)
    9 years ago
    As a property manager serving several condo communities in Enfield and Suffield, I called upon Northeast Chimney to handle a difficult situation. The company sent Andy for the initial visit and the follow-up service. Andy was a true professional. He handled questions from the condo owner with ease and immediately made her feel comfortable about the issue. In the process, he educated me about proper chimney operations. I found Andy to be knowledgeable and a great representative of the company. Not only did the company accommodate my schedule, they called 30 minutes prior to arrival, and showed up on time! I could not be more pleased with their service.
  • Dana Woods (5/5)
    9 years ago
    Chris and Gary were thorough, exacting, professional in every regard Highly recommended from estimate to payment. Dana, Tolland CT
  • Cindy Peterson (5/5)
    9 years ago
    We called Northeastern Chimney after a chimney fire. They promtly came to our home and evaluated our chimney. We needed a new liner and decided to have them do the job. We were very pleased with the work and the the professional fellows that did the job. They left our home neat and tiddy. And now we have a safe chimney again. Update: we just had Steve clean our chimney 1/19/2016. He is very helpful, full of knowledge and we hope that Steve comes back again. He did a great job and spent a lot of time with my husband sharing information to keeping our stove working well and safe. I am very happy we use Northeastern Chimney.
  • William Young (5/5)
    9 years ago
    Very professional, clean and personable. No complaints
  • Katie Thibault (5/5)
    9 years ago
    Andy came to inspect and clean my chimney/fireplace today after it had been neglected it for several years. He was efficient and knowledgeable and was able to show me where repairs needed to be made. He was professional in his explanations and left the area where he worked clean. Would definitely recommend and will use Northeastern Chimney again.
  • Ron Pitz (4/5)
    9 years ago
    We are very satisfied with the work that Northeastern Chimney has done for us over the years and todays chimney cleaning was no exception. Andy the technician was personable and answered my numerous questions in a friendly manner. We recommend them highly........
  • JOHN STOFKO (4/5)
    9 years ago
    This is the second good experience with Northeastern Chimney Sweeps. Both times the technician was courteous and very knowledgeable. We appreciated Steve's thoroughness and expertise. Thank you. We highly recommend this company.
  • Jorge Bustamante (5/5)
    9 years ago
    Andy from Northeastern Chimney gave my chimney a thorough inspection in the fireplace, in my basement to check the furnace and on the roof to check the chimney's exterior. He was very honest and made me aware of the issues my chimney currently has. He also was able to arrive earlier than expected and called beforehand to check if that was okay. I was very happy with the service.
  • Jonathan Malloy (5/5)
    9 years ago
    Needed someone to inspect my gas fired hot water heater since it wasn't venting properly. Northeastern chimney was the only company that would answer the phone during the busy season and were able to get me a quick appointment. Service tech (Andy K) was prompt and very professional. Identified the problem areas and proposed a solution within an hour of arriving at my house. I would absolutely recommend Northeastern Chimney for all your chimney needs.
  • Zane Ruzzi (5/5)
    9 years ago
    They were able to quickly get to my house and they sent a very knowledgeable tech down named Andy Karsen. He inspected my 2 wood stoves and chimney. He was able to answer all of my questions and help inform me of all the different options I have. Overall it was a great and informative meeting and I'm looking forward to having them out again to do the work that Andy estimated for me
  • Desiree Narog (5/5)
    9 years ago
    Great Experience. Got their name from a relative and the service provided was excellent. Andy was early and called in advanced prior to arriving. He fully explained everything and took pictures to go along with his description. Excellent service, I highly recommend.
  • Jason Ruimerman (5/5)
    9 years ago
    Andy came out and did a great job. He was early, quick, and professional. New property and fireplace set up for me and Andy explained the whole set up and even took a picture of the internals to show on my phone.
  • Jon Bartolotta (5/5)
    9 years ago
    Prompt, clean, friendly, thorough, detailed reports with photos, curtious, knowledgable. Andy was very respectful and did a great job.
  • Richard Simon (5/5)
    9 years ago
    Vernon CT: Andy came out to do an inspection and cleaning and I was very impressed by his professionalism, thoroughness, and overall great customer service. It looks like I need some repair work done, and will very likely have Northeastern do it based on my experince with Andy.
  • Ellen Flynn (5/5)
    9 years ago
    Steve was great. Very thorough and pleasant.
  • Kirk Healy (5/5)
    9 years ago
    Gary and Raymond did a great job putting in the new chimney linear today!
  • Ralph Perkins (5/5)
    9 years ago
    Steve inspected and cleaned my chimney. Very knowledgable and did a great job.
  • S lono (5/5)
    9 years ago
    We lost our old chimney guy and were forced to take a chance on a new service company. We badly needed a sweep after 3 years of heavy burning, but I was afraid of the "you need a new liner / cap / masonry work" etc. hard sell, so we had actually been punting on the bi-annual sweep until now. Andy and Luis arrived promptly. They were courteous clean and informative & didn't force any hard sells. They came up with a few suggestions for draft improvement, but suggested that I see how the newly cleaned flue performed prior to attempting any more expensive projects. They even pulled out a few buckets of soot from the basement trap, with no incremental charge. Couldn't have been more pleased with the level of service. Thanks Andy, Luis & NE Chimney
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