Case Study Reviews

4.9 rating out of 434 reviews

Verified User in Construction
What do you like best about MyWorks Sync? Simple basic set up wit hsupport ready and willing to help. Quick response times when emailed, not having to wait for 24-48 hours like other products. We have not had one sync problem unlike our previous software. Great pricing for what you are receiving. Review collected by and hosted on G2.com. What do you dislike about MyWorks Sync? Wish it was able to add our new QuickBooks customers into our Woo Commerce site on it's own. Review collected by and hosted on G2.com. What problems is MyWorks Sync solving and how is that benefiting you? It creates the online orders directly into our Quickbooks.
6 months ago
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Mike R
What do you like best about MyWorks Sync? I love the ease of use and dashboard. This is accessed directly in the WordPress dashboard. The best part about MyWorks Sync is the customer service; the MyWorks team is responsive and efficient. They have put time into their software and support team. I highly recommend using MyWorks Sync. Review collected by and hosted on G2.com. What do you dislike about MyWorks Sync? There is nothing to dislike about this software. Anytime you have an issue or need a custom solution, the MyWorks Sync Team is ready to assist and will find a work-around if there is no immediate solution. The answer to this question is there is Nothing I dislike! Review collected by and hosted on G2.com. What problems is MyWorks Sync solving and how is that benefiting you? They are providing a seamless sync to our quick books products. We are getting orders from our E-commerce platform and the MyWorks Sync is making it easy for us to invoice and manage the orders from the website into quick books.
8 months ago
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Lindsay R
What do you like best about MyWorks Sync? The process to connect our QB was simple and any small issues that arose, customer service was quick to help and resolve the issues. Review collected by and hosted on G2.com. What do you dislike about MyWorks Sync? Sometimes the products created on WooCommerce will not automatically sync and the items will need pushed over. Review collected by and hosted on G2.com. What problems is MyWorks Sync solving and how is that benefiting you? We use to have to manually input orders that come in from our online platform causing issues with accurate and real time inventory reflection. MyWorks allows for those orders to sync automatically; allowing us to be more effecient with our time!
9 months ago
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SmallBiz
This has been a lifesaver for maintaining accurate accounting! I used to manually input every order, making inventory management a hassle. Now, it's all seamlessly integrated into the backend of my Shopify store, eliminating the need to switch to another dashboard. It's so convenient and easy to use!
10 months ago
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John S
What do you like best about MyWorks Sync? The responsive and competent support. Timely responses that help get the job done. Simple UI. What do you dislike about MyWorks Sync? We use very few of the options this has to offer, and have not been disappointed. Perhaps if we had more complex products and needs we might run into some issues. Review collected by and hosted on G2.com. What problems is MyWorks Sync solving and how is that benefiting you? We were spending tons of time manually entering data into our bookkeeping software before getting this tool. It makes it so we don't even have to think about it. It has saved us a lot of labor hours and distractions.
10 months ago
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Verified User in Automotive
What do you like best about MyWorks Sync? While MyWorks Sync has significant capabilities, it is equally simple for those of us who do not need a litinany of deep & complex features. We used a competitive product for years to sync our Shopify store to our Quickbooks account. Our needs are pretty basic (sync sales to QBO and sync inventory to Shopify) with a small number of skus and moderate volume of sales. However the set up an maintenance of the previous software/app was complicated and very buggy. It failed regularly and required an advanced level of skills and understanding to fix and manage. We'd finally had "enough" and searched for a new solution. MyWorks Sync was simple and intuitive to set up. While we could have done the onboarding by ourselves, MyWork offered a set up call/screen share that made it even quicker, completely painless to swap and ensured a seamless and trouble free transition. It is easy to use and to understand, with clear language and interfaces. On top of all of that it is a cost value as well, with mulitple levels of account options. And unlike so many providers, they don't bury the one or two key features in only the highest price levels. So they ensure you can get the fully needed features at even the lower volume levels. In short, they are prefect for us now - and have the full capabilities to handle any need we may have as we continue to grow. Review collected by and hosted on G2.com. What do you dislike about MyWorks Sync? At this point, we haven't encountered anything to dislike.
10 months ago
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Lukas B
We've been using this integration for about 2 months now, and have experienced good success with it. Additionally, the customer support has been phenomenal. Any issues we've had have been promptly resolved addressed, and fixed! The team is for sure what's going to help keep people around. Great job.
10 months ago
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BelAir
I've probably tried every app out there to connect my client's WooCommerce and Shopify stores to QuickBooks, and there's always been some issue or lack of support. After setting up MyWorks, (and even while I was setting it up) - it's been so easy to use, and it "just works"! And, most importantly, any adjustments I've had to make to how it syncs things (like a custom field in my orders, or having line item descriptions a certain way) - they already have a setting for it. This has been so great to help automate the bookkeeping for our ecommerce stores, and their support has been right there every time we've needed them! You have a customer for life!
10 months ago
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Verified User in Automotive
"Easy Value" What do you like best about MyWorks Sync? While MyWorks Sync has significant capabilities, it is equally simple for those of us who do not need a litinany of deep & complex features. We used a competitive product for years to sync our Shopify store to our Quickbooks account. Our needs are pretty basic (sync sales to QBO and sync inventory to Shopify) with a small number of skus and moderate volume of sales. However the set up an maintenance of the previous software/app was complicated and very buggy. It failed regularly and required an advanced level of skills and understanding to fix and manage. We'd finally had "enough" and searched for a new solution. MyWorks Sync was simple and intuitive to set up. While we could have done the onboarding by ourselves, MyWork offered a set up call/screen share that made it even quicker, completely painless to swap and ensured a seamless and trouble free transition. It is easy to use and to understand, with clear language and interfaces. On top of all of that it is a cost value as well, with mulitple levels of account options. And unlike so many providers, they don't bury the one or two key features in only the highest price levels. So they ensure you can get the fully needed features at even the lower volume levels. In short, they are prefect for us now - and have the full capabilities to handle any need we may have as we continue to grow. Review collected by and hosted on G2.com. What do you dislike about MyWorks Sync? At this point, we haven't encountered anything to dislike. Review collected by and hosted on G2.com. What problems is MyWorks Sync solving and how is that benefiting you? Provides sync of orders from Shopify to Quickbooks Online with ability to record as sales receipt and under a single customer designation. Provides sync of inventory from QBO to Shopify, which is important for us as we sell both retail and wholesale via multiple channels meaning all of our sales do not come through Shopify and inventory is impacted from other channels.
11 months ago
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Jeriel B
What do you like best about MyWorks Sync? Since I do not come from or have experience as having anything to do with websites and softwares...the MOST helpful thing MyWorks offers are thorough documentation and videos that have answered 90% of our questions in total. In those few cases we still had questions or a specific request, MyWorks has come through strong with help via chat and email. Initial integration was fairly straightforward (thanks to video demo!). In specific areas were looking for or had issues with, they were extremely responsive and respectful and had a solution within hours of reaching out directly. And if neccessary, they asked we run a test order and make sure the solution was working. Call it old school, but I prefer communicating with a human to resolve an issue. We really like that they explain the issue and solution to help us understand how the software works and our team has always learned something more because of it. There are a lot of options to customize and adapt to what our business needed, which is comforting to know that we aren't stuck to a system. We use this everyday of the work week. All departments (especially accounting) are extremely happy and impressed with the integration of MyWorks to our process! Review collected by and hosted on G2.com. What do you dislike about MyWorks Sync? The only downside we have discovered after 9 months of use is how high our expectations have become when asking for support from other software companies. MyWorks has become the standard of support and for that we are extremely grateful! Review collected by and hosted on G2.com. What problems is MyWorks Sync solving and how is that benefiting you? We have used MyWorks for about 9 months. Initially, it checked all our "boxes" in a search for a software that would accurately and efficiently transfer website orders and inventory information from our website to our QuickBooks Desktop. We really love the ability to sync information based on the User Role and customize what and where that information goes into QB. As the manufacturer, this is critical since we sell to both individial Customers and have an extensive network of Dealers around the world. As a growing business, we discovered we needed to change our initial settings to accommodate changes we were looking to implement...changes that rely more on MyWorks now that we have seen what it is capable of.
a year ago
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Carlos C
What do you like best about MyWorks Sync? Plugin works as designed and great customer service. Thanks and Great Job!!! Review collected by and hosted on G2.com. What do you dislike about MyWorks Sync? Everything is great. Nothing negative about MyWorks. Review collected by and hosted on G2.com. What problems is MyWorks Sync solving and how is that benefiting you? Quickbooks synch Review collected by and hosted on G2.com.
a year ago
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Verified User in Business Supplies and Equipment
What do you like best about MyWorks Sync? MyWorks is very user friendly and easy to get set up. They have very clear documentation and tutorials as well as a very friendly and supportive customer service team! Review collected by and hosted on G2.com. What do you dislike about MyWorks Sync? Only downside is that you cannot sync pricing from Woocommerce to QB. Review collected by and hosted on G2.com. What problems is MyWorks Sync solving and how is that benefiting you? Syncing orders and products between WooCommerce and Quickbooks.
a year ago
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Porphyrios
Pretty much as the title says. We have a very particular situation that requires a highly customizable integration, which Myworks fulfills to a T. What's more, 2 or 3 times there have been problems, and within a few weeks I found or was informed of changes made to the software that solved the problem. The response time turnaround to my many questions has usually been an hour or less. Really excellent support.
a year ago
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Karisa G
What do you like best about MyWorks Sync? Aside from the fact that it saves time in entering orders- the customer service has always been great and timely. Set up is user friendly, and it integrates almost seamlessly. Review collected by and hosted on G2.com. What do you dislike about MyWorks Sync? There are still a couple features that are not perfect for our business, so we do have to make changes once the sales order comes over. But all in all, its still worth it. Review collected by and hosted on G2.com. What problems is MyWorks Sync solving and how is that benefiting you? Someone having to manually enter a sales order into quickbooks once we receive an order.
a year ago
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Agnieszka W
What do you like best about MyWorks Sync? I dont even remember I am using the software besides renewal time :) It does what is supposed to, easy use. If rarely I need to contact customer suppoert, they are very prompt with answers adn knowldgable. To undecided, I cannot imagine not having the software and entering everything manually. With a growing business, manual entry would be impossible. We keep getting orders all day long, so use we do put the software to work and make sure it's worth every penny :) Review collected by and hosted on G2.com. What do you dislike about MyWorks Sync? It couldn't be better for my needs. It's great as it is and please do change it. Review collected by and hosted on G2.com. What problems is MyWorks Sync solving and how is that benefiting you? As my business has been growing fast, I wouldn't have time to enter all invoices manually. I cannot imagine running my business without the software. Review collected by and hosted on G2.com.
a year ago
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Pete M.
What do you like best about MyWorks Sync? Easy way to connect woocommerce to xero (or other accountancy software). We can now use woocommerce for delivery / stock / orders; and xero for invoices and statements. Customer support fast and answers the problem. Review collected by and hosted on G2.com. What do you dislike about MyWorks Sync? When customers pay by bank transfer and we mark order as paid on woocommerce there isn't a way to send this to xero, so we have to manually mark invoices as paid on xero. Review collected by and hosted on G2.com. What problems is MyWorks Sync solving and how is that benefiting you? Transfering orders on woocommerce to xero. We can now use xero to send invoices or statements to customers. Xero allows attachments of invoices to emails and direct links to stripe for payments.
a year ago
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Wade G
What do you like best about MyWorks Sync? The customer service is top notch. There was an issue with migrating products over to Quickbooks that was unrelated to the Myworks app. The team has been very reponsive and helpful even when it was determined not to be an issue on their end. App is very user friendly and intuitive. Review collected by and hosted on G2.com. What do you dislike about MyWorks Sync? I have zero complaints about the app. Everything has worked as needed. I have switched away from using the Shopify app to connect with Quickbooks and will only be using Myworks going forward. Review collected by and hosted on G2.com. What problems is MyWorks Sync solving and how is that benefiting you? I am using Myworks mostly to get inventrory into Quickbooks for more accurate P&L reports for my business partners. I will also use for order tracking and cost managment going forward. Review collected by and hosted on G2.com.
a year ago
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Blake S.
What do you like best about MyWorks Sync? MyWorks Sync automatically syncs my orders from my WooCommerce sites to my QuickBooks Desktop. This saves so much time re-entering orders and applying payment. It also syncs my inventory and customer accounts so I can have live inventory that updates as often as I'd like Review collected by and hosted on G2.com. What do you dislike about MyWorks Sync? There are no issues at all with the software. The only downside is the yearly price but it is well worth every penny. Especially with the insanely fast customer support Review collected by and hosted on G2.com. What problems is MyWorks Sync solving and how is that benefiting you? MyWorks is solving the issue of wasting time reentering an order or payment that is already completed. This allows me to spend more time doing other things that can help my business grow
a year ago
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Don K.
What do you like best about MyWorks Sync? There are a ton of options to initially wade through, but that gives lots of flexibility. And once it is set up to your liking, it just works. When there have been occasional issues, tech support has been quick to respond. And usually it's just a setting that I couldn't find. Review collected by and hosted on G2.com. What do you dislike about MyWorks Sync? It's a little pricey, but it's also a complex bit of software that requires heavy ongoing maintenance. The options I'm looking for are not always easy to find, but so far I've eventually found them. Overall, MyWorks saves me a ton of time every month, so ultimately it's worth the cost, and I have the benefit every day. Review collected by and hosted on G2.com. What problems is MyWorks Sync solving and how is that benefiting you? Saves a TON of time each month over manually inputting our transactions into QBO. The process is still a little bit manual, but we're gradually working out how to streamline that more.
a year ago
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Mark B
What do you like best about MyWorks Sync? Effortless integration; zero issues to date Review collected by and hosted on G2.com. What do you dislike about MyWorks Sync? No issues so far; very pleased with the product Review collected by and hosted on G2.com. What problems is MyWorks Sync solving and how is that benefiting you? Connecting our Quickbooks Desktop to our WooCommerce Store
a year ago
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