Tentworld Adelaide - Prospect

4.4 rating out of 493 reviews

User profile - Rob Beckett.
Rob Beckett
Helpful staff and a good range
a day ago
User profile - Mars Imo.
Mars Imo
Im starting my camping journey and Brendan was super helpful and kind - even going thru the whole setting up my tent/swag thing with me! thank you so much for excellent service
2 weeks ago
User profile - Melissa Yuill.
Melissa Yuill
Down to earth staff who are friendly, knowledgeable and helpful. We had a great experience with Trevor who helped us work out the best camping bed for our needs. The store is well layed out, clean and tidy. We'll be back no doubt!
a month ago
User profile - Jarrad B.
Jarrad B
Wow what a great place. From spare parts to brand new. No wait time. In stock. Customer service 100% Price 100% Supporting small businesses 100% Very big thank you for helping me quick an easy. Hard to find people that actually know what they sell. Will buy here again.an again This 1 part has helped 2 small businesses fix there gazebos.
2 months ago
User profile - Nigel Percy.
Nigel Percy
Good range, great staff.
2 months ago
User profile - Jacqui Maynard.
Jacqui Maynard
Knowledgable, patient, and friendly staff. An incredible range of products at competitive prices. Gotta love supporting a family business!
3 months ago
User profile - Jim.
Jim
I had a broken gazebo and was struggling to find replacement parts. Tentworld went above and beyond to help me source the right parts. The man who helped me was an absolute champ — friendly, professional, and really knew his stuff. It’s rare these days to find service like that. I’m very grateful for their help and will definitely be shopping with them again. Highly recommended!!!!!!! 100% will be back soon
3 months ago
User profile - David McCorkindale.
David McCorkindale
So love this place everything you need in one place for camping 10/10
3 months ago
User profile - Russell Dent.
Russell Dent
⭐️⭐️⭐️⭐️⭐️ I had the pleasure of being looked after by Trevor at Tentworld and I have to say it was a refreshing experience. He delivered the kind of old-fashioned customer service you don’t see much these days—genuine, patient, and nothing was too much trouble. Trevor took the time to listen, offered helpful advice, and made sure I left with exactly what I needed. It’s clear he cares about his customers, and that makes all the difference. Thanks Trevor, and thanks Tentworld for still valuing real service!
4 months ago
User profile - Naomi.
Naomi
Great selection of camping gear. Plenty of tents along with a wide range of camping products and accessories assembled for display. Helpful staff, accessible - easy to navigate. Tidy. Off street car parking available.
4 months ago
User profile - Alistair Dimmick.
Alistair Dimmick
Good products great service
6 months ago
User profile - Charlie Burness.
Charlie Burness
Great store with excellent 5 star service.
7 months ago
User profile - Penny Cook.
Penny Cook
Great service and range of products
7 months ago
User profile - Doris Huang.
Doris Huang
Have a good ranges of products you need for camping as well as good price! A female staff was very friendly and helpful with our questions and experience of our purchase. Will definitely revisit to the store in the future.
8 months ago
User profile - Alex Zay.
Alex Zay
Great store for camping lovers! Huge selection of products — from furniture and shoes to kitchen gear. Everything is well-organized, and the staff is very friendly and knowledgeable. Shopping here is a real pleasure.
8 months ago
User profile - gnatsum982.
gnatsum982
Great range with great prices
a year ago
User profile - Stephen Gabel.
Stephen Gabel
Tent world has it all a fantastic place to shop for camping
a year ago
User profile - Nate Jenko.
Nate Jenko
Super service even though they were sold out of a limited edition item, they didn’t hesitate to recommend a couple of other options nearby as I really only needed the exact model at this stage. This type of service makes me want to come back. Thanks guys.
a year ago
User profile - Dean Bonutto.
Dean Bonutto
Thank you to Brendan, Michael and Trevor for their outstanding service this week. They sourced a spare part for my tent which was over 15 years old. It was too good to throw out in the hard rubbish. Within 30 minutes they erected my tent in the car park and replaced the part for me at no extra cost. More than happy to travel from Glenelg for my future camping purchases. Thanks Fellas.
a year ago
User profile - Nova May.
Nova May
I recently used the one of the Darchie AD 1100 tents and it was easily a 10/10 product. The tent was extremely comfortable and woke up with 0 pains. The Darchie cold mountain sleeping bag was also super comfortable when I used it along with the tent and was very warm all night. I definitely recommend going to tent world for all your camping needs. Great prices, great products, great people.
a year ago
User profile - wayne gibbons.
wayne gibbons
Would 100% recommend. Absolutely amazing customer service. Went above and beyond. Had my young daughter in my arms and helped me get what I needed and even walked it out to my car for me. Was very good pricing.
a year ago
User profile - Brian Hayward.
Brian Hayward
Excellent service - Toni was extremely helpful (and patient with this visitor from !). Prices were VERY competitive with those in Canada - even before crediting the dollar exchange advantage! Once my is 'on the road', I'll be back for more to make my touring even more comfortable!!! Cheers to all, Brian
a year ago
User profile - Shawn Wang.
Shawn Wang
Served by Brendan, he was really helpful and knowledgeable. Having learnt a lot of camping knowledge from him, really impressed!
a year ago
User profile - wade.
wade
The team at Tentworld recently helped me out with a faulty product issue (that I made more complicated). My experience has been second to none. Brendan has been great. His endless patience, willingness to listen, and problem solving have been greatly appreciated. He has kept me up to date on what was happening and what the next step is the entire way. The team is highly knowledgeable and friendly, and service is fantastic. I would recommend them for all camping needs!
a year ago
User profile - Amrita Narayan.
Amrita Narayan
Brandon sourced out two XL beds for us from other stores. He went out of his way to go negative on his side so we could get the beds on sale price. Excellent service at all times.
a year ago
User profile - brokenlegz.
brokenlegz
Huge range of YETI. Heaps of the limited edition colours too which were discounted!
a year ago
User profile - Moza.
Moza
Great service from friendly staff, and products to choose from. Like any purchase, you've got to shop around and Tent world has a huge range of products to choose from their online shopping catalogue to compare. Gone are the bad old days of spending the entire weekend going from one store to another then having to go back across town to make your purchase. Highly recommend this seller.
a year ago
User profile - Heidi von Creytz.
Heidi von Creytz
I called Tent World initially, spoke to Trevor who was very knowledgeable and professional. So, I drove out of my way, to purchase the required gear especially from him. Whilst I was there he spent extra time talking me through various items and components expertly. I noticed that he had to keep racing off to the service desk, he apologised more than once that he had to race to the front of the store. I figured the store was short staffed - hopefully management will read this note. Good people are hard to find, Trevor could deal with some support? Very happy with purchase and service provided, thanks Tent World. Will recommend and return in future for upcoming adventures!
a year ago
User profile - James Hunter.
James Hunter
Vast range of Oztent accessories, very competitive prices
a year ago
User profile - J Cozi.
J Cozi
Good one stop shop for everything you need for camping. Not as flash as snowys but have a lot more stock.
a year ago
User profile - Greg Yarwood.
Greg Yarwood
Great service, lots of gear.
a year ago
User profile - Carrie R.
Carrie R
Friendly and professional staff, always happy to help. A great place for all your camping needs.
a year ago
User profile - Kylie Jay (Kye).
Kylie Jay (Kye)
The staff are very helpful and patient with my million questions. Everything you need a tent campers. A great and well stocked Yeti range too which is hard to find.
a year ago
User profile - B.
B
Great customer service and store. Highly recommend if needing camping gear. Ebony was very helpful also.
a year ago
User profile - MadMazda RX2.
MadMazda RX2
If you want great advice and excellent knowledge based customer service head to tentworld! Special shoutout to Brendan for being a legend and sorting me out with my gazebo.
a year ago
User profile - Nicole Mitchell.
Nicole Mitchell
Absolutely cracking service! Loved the range, extremely helpful staff!
a year ago
User profile - Gianni Surian.
Gianni Surian
Excellent Service!!! Very Friendly & Knowledgeable Staff. These Guys @ Adelaide Tentworld Go Above & Beyond To Appease The Customer... Keep Up The Good Work...
a year ago
User profile - Andrew Ormandy (Abracadabra Entertainment).
Andrew Ormandy (Abracadabra Entertainment)
After doing my research on vehicle awnings I decided to contact Tentworld at Nailsworth. My first contact was with Ross on the phone and he was very helpful and confirmed that the item I wanted to purchase was available. I drove from Aldinga Beach to store to have a look at the awning on display and Ross was very helpful. As he was a new employee he introduced me to the assistant store manager whose product knowledge and advice gave me the confidence that my purchase was exactly what I needed. I then had the pleasure of meeting Ebony (Store Manager) who helped me get the awning into my van. She was very friendly, professional and her customer service was exceptional and it is obvious now why the staff have the same approach. I will definitely make the long drive back to see the Tentworld team at Nailsworth when I decide to add walls etc. to my awning. I highly recommend Tentworld Nailsworth for product range, knowledge and customer service!
2 years ago
User profile - Taco & Claire Family.
Taco & Claire Family
Do you need a private investigator, a ninja or just some old fashioned customer service, go here for all your outdoor needs. Walked in with a broken tent, walked out with a brand new one. Brandon you are a LEGEND!
2 years ago
User profile - Camille Walker.
Camille Walker
We had a great experience with Tentworld, purchasing a high quality sleeping bag on sale and a second one too. We received incredible service both over the phone when the staff member offered to put the sale item and hold, and in store where a staff member even helped us out by selecting a box for the book week costume we were going to make that weekend! Service that went above and beyond and a great quality product for a great price!
2 years ago
User profile - Cleo Lykos.
Cleo Lykos
We have spent hours here, researching and comparing everything from camping chairs and tables to tents. Staff are knowledgeable and patient but not pushy. We bought a dome tent months ago which had a slightly faulty frame. We recently went back to see what could be done. They gave us a full refund. Not what I was expecting. They have won our loyalty.
2 years ago
User profile - Steve Freeman.
Steve Freeman
Tentworld is an excellent camping store. It has a good range of well priced items. The service was excellent and nothing was too much trouble when we asked lots of questions.
2 years ago
User profile - Paul Shearer.
Paul Shearer
Very attentive service and good prices and great range of gear.
2 years ago
User profile - Trevene Leonard.
Trevene Leonard
I called the store to check the availability of a product as it was showing low stock online. Adam was very helpful and made sure the item was available on the shelf. I went in store, and Adam checked with me if I was the person that called. He was very patient and gave me ample time to make a decision. Great customer service
2 years ago
User profile - Trevor Thomas.
Trevor Thomas
Friendly, helpful, great range. Much better than alternative outdoor shops.
2 years ago
User profile - Michael Paysen.
Michael Paysen
Excellent service from friendly staff.
2 years ago
User profile - Amanda Weber.
Amanda Weber
Awesome store, excellent staff. Nat went above and beyond helping us with our Coleman event sun shade. Highly recommend this store for all your camping needs.
2 years ago
User profile - Emily Holt.
Emily Holt
Really helpful staff. Great customer service.
3 years ago
User profile - Robert Chambers.
Robert Chambers
Very helpful staff Answered all our inquiries which helped in our decision making regarding an Oztrail 6p lumos tent and MonstaMat self inflating mat Camping here we come
3 years ago
User profile - Pauline S.
Pauline S
Great service. All stock I was looking for were in stock as per the website. . . . Definite plus!
3 years ago
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