Goddard Veterinary Group Mandeville Veterinary Hospital-Northolt

3.8 rating out of 242 reviews

User profile - Mary Cummings.
Mary Cummings
Great vets, saw out of hours vet team for my cat. They were helpful and treated my cat well. Happy to stay with them , due to my usual vets sending me far away. Prices were ok
a year ago
User profile - Edvin G.
Edvin G
Thank Ivan (surgeon) and the team for helping out and sorting our cat’s fracture
2 years ago
User profile - Harpal & Chandni Chana.
Harpal & Chandni Chana
AVOID THIS PLACE….I was just there (21/3/23) and on call vet needs to be struck off. We brought our German shepherd in as he was having trouble lying down. We knew there was no broken bones or cuts, and must have been a painful sprain. The vet did his checks and administered 2 pain relief injections. We have just checked one of the injections given and it was a sedative used for post op. He prescribed a drowsy effect pain killer to be take upon our return home. To our horror, our dog had passed out in the car, unresponsive to calls, dilated pupils and extreme saliva (this is a very well train dog that follows every command, and rarely dribbles). Upon getting him out of the vehicle eventually by carrying, he made multiple explosive excrements (he has perfectly firm stool due to a controlled diet with all necessary supplements). We are still waiting for the effects of the pain killers to wear off (3 hours later) I have no issues paying good money, but the vets on call need to be prescribing the right medication, as well as advising us of the possible issues we may face. He literally shoved the 2 injections, charged his bill and said good bye. I would like the management team to take action and remove your on call vet “Ovidiu Florincas”. He is a menance, and probably will open you up to multiple lawsuits. You will be hearing from my solicitor if appropriate action is not taken against the vet in question and adequate procedure updates to inform your customers of the steps, and side effects post treatment/consultation.
2 years ago
User profile - R Rughani.
R Rughani
We lost our family cat and Emma was a delight to deal with. She was very sympathetic and went out of her way to help me. Thank you Emma
2 years ago
User profile - Konrad.
Konrad
Absolutely THE BEST VETi have ever been to. Thank You for Your real care.
2 years ago
User profile - Saima Beglane.
Saima Beglane
Shocked for being charged consultation fee without being told before hand, booked in for a kennel cough vaccination and was slapped the additional fee without any real justification.
2 years ago
User profile - KAREN MCFALL.
KAREN MCFALL
My dog needed an emergency appointment, they accepted me out of hours and managed to surgery in the night. Every person we have met in the 4 visits have been exceptional. Lovely caring staff, great care. A little more expensive than our normal practice but understand why. Pay for what you get. I highly recommend them.
2 years ago
User profile - Paula Wardęga.
Paula Wardęga
First visit with my cat today. Lovely, professional staff. Highly recommended
2 years ago
User profile - Kiran M.
Kiran M
We sadly said goodbye to our beloved dog of 15 years here. The staff were really lovely and empathetic, especially Alonso who tried to save her and did everything he could. However the vet that euthanised my baby could have shown more compassion, we were given 10 minutes to say bye to her before the injection was used and in those minutes he was trying to up sell the vet clinics cremation services even though we already said we know where we are taking her. Those minutes were so valuable for us and not the right time to be doing that. Also he said he would give us 5 more minutes and within a few seconds returned and injected her. I don’t want this to be a dig at the clinic as the staff were lovely and helpful and I appreciate their support in such a difficult time.
2 years ago
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