Goddard Veterinary Group Mandeville Veterinary Hospital-Northolt

3.8 rating out of 242 reviews

User profile - Malgorzata Eliaszuk.
Malgorzata Eliaszuk
Attended the surgery as an emergency on Sunday night with my cat.The vet was very professional thouroughly examined the cat .I was very satisfied with the care received .The nurse was akso professional and very helpful l would strongly recommend this surgery
2 years ago
User profile - Jade Murray.
Jade Murray
We took our boy Marley in Wednesday as he suddenly took a very bad turn. It wasn’t the outcome we expected or ever wanted and had to leave without him, but the vet Katherine Phillips made everything much easier and we couldn’t have had asked for a kinder or more patient vet, for Marley to have his last moments with and we really appreciate it. Jade, Michelle, jason and Freddy x
2 years ago
User profile - Stephen Fitzsimons.
Stephen Fitzsimons
Called at 1am New Years Day as an emergency, went straight away and my dog was seen to within half an hour of the call, wasn’t a good outcome but service was excellent, cannot thank them enough
2 years ago
User profile - maya.
maya
very rude staff! i called them as my kitten is very sick and she needs to be seen immediately, and i understand that it’s Christmas, but the person talking to me told me that since i’m not registered with them, they can’t see me. the vet i’m registered with is closed, so i have to let my 5 month old cat suffer for 2 more days? horrible. the person was so rude and she just hung up on me. such disgusting attitude, no respect.
2 years ago
User profile - karen ohalloran.
karen ohalloran
Wonderful helpful staff and service on Christmas morning
2 years ago
User profile - Lisa White.
Lisa White
Have used Goddards the entire time we have had dogs. From our first boy Azumar over 21 years ago. They saw him through many minor ailments, Cruciate ligament surgery and the end of his time with us at home with dignity and little stress. A wonderful Irish vet from Sneem and a just lovely vetrinary nurse. Both so compassionate. It made our goodbyes so much more bearable. Our second boy Remy has also had such great care from them. Suspected ED and speedy referral to an Orthopaedic Specialist i could not recommend highly enough in Hamiltons. The outcome for Remy has been really positive and at nearly 9yrs old he is doing really well and on no pain relief. He had an emergency eye removal 8 yrs ago on Christmas Eve and they could not have been more efficient or compassionate or done more to save his eye. He has had multiple surgeries here and the pre and post op processes have always been exemplary. They are incredibly understanding. When i was more than a bit neurotic about having a lump removed from Remy's only eye they ensured we had a surgeon who had carried out that particular surgery many times and arranged a call with him so i could discuss my concerns. I really appreciated that. They are more expensive as they are an emergency hospital with highly qualified staff and equipment, but if that is what you need this is the place.
2 years ago
User profile - N N.
N N
World's worst veterinary hospital. To avoid !!! I have been unable to get an email from them to the insurance company for 2 weeks now. They accepted the money, and it's not a small amount - but they do not fulfill their obligations at all. Overpriced treatment. Scammers!
2 years ago
User profile - Dee Thakor.
Dee Thakor
Brought in an injured bird, pigeon to be exact. Unfortunately even though the bird was suffering they refused to take it, but did provide me with numbers I can call. The fact that they showed no compassion for an injured animal or even check it before letting me take it somewhere else as an animal lover truly felt disappointed. I hope in the future they will change there policy in taking injured wild life. At least provide some interim treatment.
2 years ago
User profile - Mrs Gull Mena Khan.
Mrs Gull Mena Khan
Very bad someone shot my cat with Pallet gun egam Pallet was in her intenstine for 5 days they didn't removed they said no need to remove and charge me £4000 bill I took her an other vet they removed straight away my cat couldn't eat anything for 5 days
2 years ago
90