The Goddard Group as a whole has been fabulous in treating my cats, but over the last few months I have made many MANY trips to the Wanstead hospital.
They have been so helpful, kind, caring, understanding, and supportive. I cannot praise them enough. My cat Nem destroyed her knee. We at first brought her to our local vet, but were sent to Wanstead after the xrays showed more serious damage. The vets at Wanstead acted quickly. They got her in for surgery right away. It was a harrowing few months, and I must have called them a dozen times, as I was always worried something might go wrong.
They were great in dealing with my insurance provider as well (GET PET INSURANCE!!!!) and excellent in keeping records of the treatment. PDSA insurance agreed with their costs, so personally I believe they don't charge unnecessarily as some of the less happy reviews here claim, as I would imagine that's exactly what insurance providers would look for.
At any rate, Nem is happily healed and healthy. The staff at Wanstead have literally had patience for me through all the tears and anxiety, and I cannot rate them highly enough for being so kind to my poor kitty and to myself.
100% would recommend, not that I ever want to have to go through an ordeal like that again - but if Nem ever needs help, I know where to go!