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5.0 rating out of 314 reviews
Michael Moshan
Joe and John were super pro. Stood by their warranty when we had a subsequent issue. Nice guys.
Leslie Epstein Pearson
John was quite unusual. He was unable to get someone to us today and instead walked us through how to repair our SubZero freezer door that wouldn’t close. It worked!! He saved us money and we didn’t have to throw any of the freezer contents away. It’s refreshing to speak to someone who is unselfish and willing to forgo the fees he would have gotten from a service call. I recommend him and his company highly.
Mehr Mo
Highly recommend them!!!! Our sub zero refrigerator and freezer broke down. With no end in sight, the team not only took turns to diagnose the problem. They are prompt with the responses and thoroughly professional in fixing and passionate about their work.
Maddy Cohen
Excellent diagnostic, workmanship & overall customer service repairing our Sub Zero.
Thank you so much!
Maddy Cohen
Charles Katzenstein
They were able to troubleshoot and resolve the problem on a phone call. Without charge. I am so grateful for their prompt and courteous service
Rick Fields
Late Friday our fridge and freezer broke. Early on Saturday I called and spoke to Joe. By 11:00 Julian the service tech was at my house. It was determined that we needed a complete rebuild of components.
Original refrigerator was purchased in 1985. A few hours later all was finished and everything works like new!! Great Job !!!
Would definitely recommend using Certified Refrigeration !!!
Mary O'Brady
Can't recommend this family run business highly enough. The person in the office answered the phone immediately. She was courteous and efficient and said a technician would call within 15 min. He called in 5 and was patient, efficient and clear. I texted a photo and he was able to make a suggestion over the phone which solved the problem immediately. He said to give it an hour and he followed to be sure the problem was solved. Put Certified Refrigeration at the top of our list!
Elvin and Cindy Angulo
John is incredible!!! We had a freak accident with our Wolf microwave door and we called the hotline to book an apt around 6:30pm. I tried calling Wolf directly but they were closed. John called me back at 7pm, clearly after hours but he was so professional and he took the time to help guide me through the process and the options we had for getting the microwave fixed. What I appreciated most is that he was honest about the cheaper route being to use our warranty from Wolf. He took the time to look up the skew & find out how long the part would take to come. He sent me all of the info I needed to share with Wolf and get a faster resolution with them. 10/10 highly recommend John and this business. What a genuinely good person!
hasan ismayilov
I really appreciate you for your help. I thought that my Sub Zero control board is faild. But i did how you recommended me and fridge came back to life.
Lisa Checchio
Joe solved the freezer ice maker problem without even stepping foot in our home. He is a genius! I highly recommend him!
Mike Weaver
He was very helpful and generous with his time. He went the extra mile to call me back outside of work hours. I recommend them to anyone who needs an honest expert to help. He quickly diagnosed and figured out the quick fix. Thank you!
Phil Chierico
Excellent prompt professional friendly service. Tech was VERY knowledgable and explained what needed to be done. Extremely pleased with service. Would highly recommend