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5.0 rating out of 364 reviews
Rick Fields
Late Friday our fridge and freezer broke. Early on Saturday I called and spoke to Joe. By 11:00 Julian the service tech was at my house. It was determined that we needed a complete rebuild of components.
Original refrigerator was purchased in 1985. A few hours later all was finished and everything works like new!! Great Job !!!
Would definitely recommend using Certified Refrigeration !!!
Mary O'Brady
Can't recommend this family run business highly enough. The person in the office answered the phone immediately. She was courteous and efficient and said a technician would call within 15 min. He called in 5 and was patient, efficient and clear. I texted a photo and he was able to make a suggestion over the phone which solved the problem immediately. He said to give it an hour and he followed to be sure the problem was solved. Put Certified Refrigeration at the top of our list!
Elvin and Cindy Angulo
John is incredible!!! We had a freak accident with our Wolf microwave door and we called the hotline to book an apt around 6:30pm. I tried calling Wolf directly but they were closed. John called me back at 7pm, clearly after hours but he was so professional and he took the time to help guide me through the process and the options we had for getting the microwave fixed. What I appreciated most is that he was honest about the cheaper route being to use our warranty from Wolf. He took the time to look up the skew & find out how long the part would take to come. He sent me all of the info I needed to share with Wolf and get a faster resolution with them. 10/10 highly recommend John and this business. What a genuinely good person!
hasan ismayilov
I really appreciate you for your help. I thought that my Sub Zero control board is faild. But i did how you recommended me and fridge came back to life.
Lisa Checchio
Joe solved the freezer ice maker problem without even stepping foot in our home. He is a genius! I highly recommend him!
Mike Weaver
He was very helpful and generous with his time. He went the extra mile to call me back outside of work hours. I recommend them to anyone who needs an honest expert to help. He quickly diagnosed and figured out the quick fix. Thank you!
Phil Chierico
Excellent prompt professional friendly service. Tech was VERY knowledgable and explained what needed to be done. Extremely pleased with service. Would highly recommend
Moritz Schumann
Certified did a tremendous job in identifying the true cause of the function defect in our sub-zero pullout fridge, after another factory certified repair service misdiagnosed the problem.
Bonnie Sussman
What a great and honest company and professional! THANK YOU! Our fridge freezer temperatures were high and was flashing error codes. They diagnosed our issue over the phone, instructed us on how to fix the issue and all good now! We are so appreciative! THANK YOU!!!!!!!!
nancy bottignoli
Joe was one awesome repairman. He knows the Sub-Zero refrigerator like no one else. He was so friendly and kind. I would recommend him to anyone. Joe your the best
Bruno Miguel
My sub-zero stopped working overnight. Despite a very busy schedule, they managed to send a technician the very same day. The technician was on time, he had the needed spare parts with him and was able to fix the fridge on the spot. Pricing for the service call was in line with Manhattan prices. Very good service overall.
Taylor McAllister
Let’s be for reals here! These guys are very awesome and helpful! I live in rural Idaho and the possibility to get a service tech that is certified in sub zero fridges are hard to come by. I had called multiple service companies trying to get some info about a service light on my 600 series fridge, with no luck. I called Certified Refrigeration and left a message with their very kind receptionist and John called me back 2 minutes later. He talked to me for nearly 30 minutes while he walked me through some diagnostic tests. He did all of these knowing I live on the other side of country and no doubt would not be able to service my fridge but he helped me anyways. Class act. Super friendly, knowledgeable and timely. I’d recommend his company to anybody that asks and even those that don’t!!
Thanks!!!!