Our latest reviews across all platforms like yelp and google!
5.0 rating out of 317 reviews
Bernard Persky
I called this company and left a message that my freezer door was impossible to open. A technician called me back within 5 minutes. I described the problem and he solved it over the phone. He explained that you must wait at least 15 seconds after closing the freezer door before opening it again. That was it! By following his advice and waiting at least 15 seconds to re-open my freezer door my freezer door issue was resolved. I was VERY grateful for his courteous and knowledgeable help.
Jennifer Manville
I placed a call to Certified Refrigeration today and they called me back immediately. John walked me through some easy steps how to fix a simple issue myself. They have great website. Very clear and organized including a video showing how to do a simple maintenance repair to maintain the life of your refrigerator. I would highly recommend Certified Refrigeration for any of your high end appliance repairs.
Anisha Ahooja
John at subzero was a Christmas miracle - zero exaggerations. He was patient, listened to my fridge issues, then created immediate solutions. He even went above and beyond and pointed to other things I can look out for such as grill/valve care. For over a year mu fridge would seal tightly and i could not open it for 3-5 minutes after closing it - and the fact that John fixed this issue for me is a game changer! Even more impressive is that I had only to provide the model number over the phone, and he was able to patiently and expertly guide a complete novice like me with no technical acumen to fix a major problem. I am so grateful and impressed by SubZero’s customer service, and in particular John!
Carey Golden
John B came out the same day & diagnosed the problem with our freezer so quickly! He is extremely knowledgeable & explained everything so my husband & I could understand. He was such an intelligent, kind, professional, young man who really knows his business! I will recommend John to anyone I talk with! I should add, the lady answering the phone was courteous & helpful too! This business needs to be at the top of everyone’s list to call! They truly are the best!
Alena Thangaraj
Joe was great and company was very responsive. Joe explained the options and what was going on and how he was going to fix it. He worked quickly and efficiently and we had a working refrigerator and freezer very quickly!
Sun Beam
Amazing service! Trustworthy, And fair pricing. Highly Recommend!!!!!!
Melissa H.
Amazing service start to finish, they fixed my sub-zero and wolf oven the same day I called. Would give them six stars if i could!
Exelsior Business Services
Awesome service and knowledgeable technician. Julian came to fix our water leak we have been dealing with for over a year. He quickly found the problem and serviced everything else;filters ,cleanings ,etc in a very efficient manner and educated me on our sub zero refrigerator. Very polite and pleasant young man and a great attitude. Keep up the excellent job Julian. You will be successful anything you choose to do
Thank you for helping us today.!
Nath Bollampally
we had a problem with loud noise in the refrigerator ,within 12 hours Andreas came fixed the problem.he also educated us about cleaning and maintaining.He is a very professional young man with lot of enthusiasm.
He is a big asset for your company Mr.Battaglia.
We are very impressed with your service.Will recommend you to family and friends.
Matteo Crawford
Had sub zero on pseg worry free. It flakes out and pseg said part was on back order. 2 weeks later it was still on back order. I called these folks at 1030pm and by 7 am they called me back and where at my house making the repairs. Absolutely recommend them.
Susan Seng
Great team! Helped me solve the problem I had with our refrigerator over the phone.
Bime Zhaku
Excellent company, John fixed my Sub zero wine cooler column IW24 .. changed the entire door, replaced the compressor and some other parts...im very happy with there service.. very PROFESSIONAL
thank you so much